Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Pops77
from Swanton, Ohio
Verified Purchase:Yes
This Wyze Thermostat was easy to install, easy to program and works great. We purchased a new home that had a standard thermostat, I love having a smart thermostat again!
Written by a customer while visiting wyze.com
Posted by: Sbyoung2
from Texas
Verified Purchase:Yes
It doesn’t work with 2 stage Heat Pumps. I tried for an entire day, following directions to a T and reading comments about this issue on the forum until I finally gave up. However, it works great in another location that doesn’t have a heat pump. Wyze should either fix this issue or disclose the fact that it isn’t compatible.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 1, 2021
Hello there, we are very sorry to hear you are running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: JB Davis
from Alabama
Verified Purchase:Yes
Great product for an affordable price. Wish it had a few more control options like vacation mode and to schedule a vacation. I’m sure they will add some other cool features like they always do but until then I give it 4 stars because it can be a great product and does what it’s suppose to.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Knightfal
from Pittsburgh, PA
Verified Purchase:Yes
Easy to setup with in app instructions. Any novice can set-up this Thermostat.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike T
from Northwest Indiana
Verified Purchase:Yes
Easy to install. Operating instructions could have been better but overall it's a great product
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Momma V
from Georgia
Verified Purchase:Yes
Love that I can control the thermostat from anywhere. It works great and I would definitely buy it again. Wyze continues to amaze me with the products that they offer. I hope they keep up the good work!
Written by a customer while visiting wyze.com
Posted by: JC
from Cache Valley, Utah
Verified Purchase:Yes
Best Thermostat I've ever owned. Fast and easy to install. The instructions via the app were clear and easy to follow. Operation has been flawless. I love having access from wherever I am. I highly recommend this unit!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: shreyas
from San Jose, CA
Verified Purchase:Yes
Looks sleek, but did not work for me. I have a 2-wire system - which this thermostat is not compatible with. I wish the website had a compatibility checker in place.
Written by a customer while visiting wyze.com