Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Himmo54
Verified Purchase:Yes
Overall and good product. Installation wise, it’s technically “plug and play” but it stills requires some additional research outside of the directions. Additionally, features seem very basic, they cover the essentials, but it doesn’t seem to be able to compete with the other “big name” brands out there. If this is your first smart thermometer, it’s perfect feature-wise, but do some homework prior to starting the installation process.
Written by a customer while visiting wyze.com
Posted by: Jim
Verified Purchase:Yes
Way better than my old thermostat. The setup looks scary but the app walks you through the setup.
Written by a customer while visiting wyze.com
Posted by: John N
from MN
Verified Purchase:Yes
The thermostat is working well, but I had to use the temperature correction feature to get it to read the correct temperature. Also to adjust the temperature you have to turn the dial in the opposite direction of a physically labeled dial. The adapter for a 4 wire system works great as long as you follow directions.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MJ
from Colorado
Verified Purchase:Yes
It works great. The settings are very easy to use and you can set a schedule that is very flexible. When you walk by, it tells you the temperature. If it’s red, it’s heating. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Aaron
from Tucson AZ
Verified Purchase:Yes
I'm not sure how I feel about it just yet. Adjusting temps takes some getting used to. I also had problems getting the heating to work properly, then an update pushed out and it worked just fine. Over all, it works just as well as most other thermostats. Install was a breeze.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
from Michigan
Verified Purchase:Yes
Could be great a great thermostat but it has issues with inconsistent temperature readings.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeAlyssa, March 5, 2022
Hi there! We're sorry to hear you are having issues with your thermostat. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Once I got it wired properly, my bad, it worked beautifully
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Caymaniac
from South Mississippi
Verified Purchase:Yes
Two issues have affected my review. Number one is the available temperature range. I can’t imagine that I am the only person to see the advanced having a remote they at a vacation home; but, I I’m really not interested in keeping the house at 50° while I’m away. A low end of 40° Would have been much more preferable. You should have had these range limitations in the advertising.
Number two is the lack of instruction available. A couple of paragraphs in the printed material would have been enough to save me an hour or two of experimentation on setting and removing schedules.
Number two is the lack of instruction available. A couple of paragraphs in the printed material would have been enough to save me an hour or two of experimentation on setting and removing schedules.
I would recommend this to a friend!
Written by a customer while visiting wyze.com