Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Frank
from Lancaster, CA
Verified Purchase:Yes
Really would have liked this to work. But install kept insisting I had a heat pump (I do not)
and would not let me continue.
and would not let me continue.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tyler
from Lititz, PA
Verified Purchase:Yes
Easy to set up and operate. I wish it would display humidity percent on the thermostat itself but otherwise it does everything my nest used to do before it broke but for a third of the cost. Absolutely another Wyze slam dunk.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Manny
from Texas
Verified Purchase:Yes
So far so good. Super easy to install and working great the only thing in missing that i had in my nest thermostats is separate heat and cool schedules
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Garrett
Verified Purchase:Yes
Bought two for each side of house. Install was very easy using in app guide. Had to Google one issue with how my heaters were wired previously. Easy fix after that. Thermostats seem to be accurate at identifying temperature of house but if I feel they are off there is a way to calibrate them in the app.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tony C
from Michigan
Verified Purchase:Yes
I've only had this for a few weeks. But it's been great so far. Installation was easy. And the best part...it uses the app as my cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
Beware! Minimum is only 50 degrees
on January 30, 2022
Posted by: mdl
from No. Minn
Bought this for my garage. 50 degrees as a minimum in the garage would cost me quite a bit in energy as compared to the 40-42 degrees I have kept it at. my old mercury thermo is going back in and this device might in up in the trash. Wyze doesn't seem inclined in updating this for garages and cabins. Not a wise buy for cabins or garages. I have been impressed by all the other Wyze devices I have but I this might be the last one I buy. Expect and demand better.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeAlyssa, January 30, 2022
Hi there! We're sorry to know you're having issues with your thermostat. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Jim
from Florida
Verified Purchase:Yes
Love it make changes from anywhere with internet service
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Good price-value
on January 26, 2022
Posted by: Hawk21
from Houston
The product seemed to work as expected when I switched the thermostat towards the end of the summer; fairly used to cool down the house; wintertime has come, the heater starts blowing hot air for about one hour, then it shuts down and only blows air. I did use the C-Wire adapter as indicated in the instructions. I decided to turn the thermostat off and do more research. If anyone has the same issue, please let me know what has worked out for you.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com