Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Stu
from New Mexico
Verified Purchase:Yes
We bought the Wyze thermostat to replace an old programmable unit connected to our pellet stove. Connecting the thermostat to the network was one big feature. The one big question was the need for an external power supply and how to connect it. After researching others that had done the same, I bought a 110/24 volt external power supply, connected it to the proper terminals and we were off to the races. The thermostat works as described with our Castile pellet stove providing reliable operation.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nathan
from Los Angeles
Verified Purchase:Yes
AWESOME product…..sold our Nest to purchase when we moved as I had to leave my first Thermostat there.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Marman56
from Nazareth, PA
Verified Purchase:Yes
It was easy to install. I did have a spare wire that I could use for the C wire. I consulted my HVAC expert and he instructed me on running the C wire, as my system was hardwired, no screw terminals on the control board. Once installed the setup was easy with the app. I set up routines for Wake and Sleep easily. Another advantage if you need to wake before your scheduled time you can just raise the temp with your phone so it’s nice and toasty for you.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Art
Verified Purchase:Yes
Easy to setup. Some of the videos on Youtube especially helped with blue wire that need to be connected to common. Noted that the blue wire at the HVAC is not connected to co24v.
The base plate doesn’t cleanly cover the old thermostat area leaving an ugly unpainted area. Maybe a design that would cover the old would be awesome.
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
Reluctant to install as im losing faith in the consistency of Wyze interactions.
I have color bulbs that i want to actually turn on and off at specific times, yet this fails on a daily basis and becomes a hit or miss...i cant take that risk with the HVAC system in my house if the app cant even turn on/off a bulb properly, so yes i have to install the thermostat
I have color bulbs that i want to actually turn on and off at specific times, yet this fails on a daily basis and becomes a hit or miss...i cant take that risk with the HVAC system in my house if the app cant even turn on/off a bulb properly, so yes i have to install the thermostat
Written by a customer while visiting wyze.com
Customer Rating
5
Amazing product
on December 16, 2021
Posted by: Nicklas
from Centennial, CO
I bought it a while ago and installed it myself. It was very easy to do and I had no issue at all! The installation took maybe 15 minutes but I’ve never done this before so you can probably do it faster.
I love all the functions with it! Easy to use, it looks amazing on the wall! I have 0 complains and I don’t understand how this product can get anything but a 5 star review. I hope they will add the room to room sensor.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Diego V.
from Texas
Verified Purchase:Yes
Item looks great but install instructions were confusing and not accurate. Thermostat was not compatible with my HVAC unit. Item has been returned
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, December 16, 2021
Thank you for giving us a chance, we are sorry to hear Wyze Thermostat was giving you so much trouble. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Broc Ashley
from Jacksonville FL
Verified Purchase:Yes
I am having an issue setting up. My heater is blowing cold air. I need help !!!
But I do love it! Once I get some help to fix my problem it will be perfect !
But I do love it! Once I get some help to fix my problem it will be perfect !
I would recommend this to a friend!
Written by a customer while visiting wyze.com