Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: GaryS
Verified Purchase:Yes
Thermostat is working good, but really hard to figure out how to program and then it just does something different. I have to go thru lots of trials and errors to figure out. Absolutely NO support from Wyze. Seeking support (on several Wyze products) is horrible! It is a catch 22 support process; have to start by selecting from choices and after several choices end up back at beginning without answer.
Written by a customer while visiting wyze.com
Posted by: Chris
from Buffalo
Verified Purchase:Yes
Wyze Products are some of the best and most affordable products on the market. Unfortunately, their thermostat only ticks one of these boxes. The two biggest complaints I have is the motion sensor is not sensitive enough - you need to be right in front of it for it to send to you and then illuminate the screen - and the rotating dial doesn’t rotate smoothly. There’s an odd resistance to moving it like it’s plastic in plastic. Overall, not bad for the price, but definitely not great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Matt
from Boston, MA
Verified Purchase:Yes
It is a basic thermostat with no learning capability and difficult controls. It is not accurate either, needs sadly several iterations before it can compete with others in market.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: DeAndre Hodo
Verified Purchase:Yes
I love my Wyze Thermostat! It was easy to install and works great via the app or the device control knob. I was hoping to see a reduction in HVAC cost based on the sensor and home/away detection, but so far it has been the same. Regardless, the device looks amazing, works extremely well, and gives me total control over the HVAC environment in my home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from LA
Verified Purchase:Yes
i couldnt install it it says its not supported for number of wires i had coming out from wall. Have to return it. Probably is great for one that works. So if you have only two wiires do not buy it
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dee
Verified Purchase:Yes
Need to be able to see detailed logs but there is no way to get that. Also when it is set to auto mode and AC comes on I can't tell why it is running since the temperature set in the thermostat is not reached
Written by a customer while visiting wyze.com
Posted by: Sandy
from San Diego
Verified Purchase:Yes
Very easy to install. I like the looks of it. App is easy to use. So convenient.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MT
from Louisville, KY
Verified Purchase:Yes
Biggest issue is that it will not turn on unless you are changing the temp at least 2 degrees. Was not documented anywhere, and this feature really baffles the non-tech members of the house who just want things to work. Otherwise works as expected.
Written by a customer while visiting wyze.com