Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Average customer rating
4.1
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
38
4 Stars
39
3 Stars
27
2 Stars
0
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Customer Rating
4
Great looking oven
on November 8, 2023
Posted by: James
Having issues with oven temperature not reaching settings. Hope support will help rectify. Will let you know how it turns out!
Response from Forno Appliances By Forno Support Team, November 9, 2023
We are sorry to hear your range is having issues reaching the set temperature. Please reach out to our dedicated technical support team at info@forno.ca and we will diagnose and resolve what may be causing this right away!
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful Range
on November 3, 2023
Posted by: Philip
We love our new 36" gas range. Oven temperature setting is not accurate, as oven temperature registers 50 degrees lower than setting.
Written by a customer while visiting Forno Appliances
Customer Rating
3
nice looking stove
on October 24, 2023
Posted by: GREGORY
I have not been able to use the range I purchased a month ago because of construction of my kitchen. Today we were able to finally get the stove in place and had it converted to LP only to find that the burners are not working and the gas company recommended not using until the issues are resolved. the stove is nice to look at and seems to be made of quality parts but ...
Written by a customer while visiting Forno Appliances
Customer Rating
3
Love the stove but....
on October 18, 2023
Posted by: Jori
We are having issues with the constant clicking and two burners not working. We need replacement knobs.
Response from Forno Appliances By Forno Support Team, October 19, 2023
We sincerely apologize for the inconvenience you've experienced with your burners and the clicking noises. To swiftly resolve this matter, we kindly request you to contact our specialized technical support team via email at info@forno.ca. Our team will promptly assess your situation, provide a thorough diagnosis, and promptly dispatch any necessary replacement parts or arrange for service to ensure your complete satisfaction.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Just set it up have questions will reach out to yo
on July 28, 2023
Posted by: Arnie
DELIVERY SERVICE WAS AWESOME - not sold on the demon red eyes for night light. Blue would have been a much better choice for me
Response from Forno Appliances By Michael, Customer Service, July 28, 2023
Hi Arnie,
We truly value your feedback, as it helps us enhance our products and services to meet your needs better. We want to thank you for taking the time to share your thoughts.
Regarding the LED knobs, we currently offer them exclusively in red. However, it's worth noting that your range comes with a convenient switch that allows you to easily turn the knobs' LED feature on and off according to your preference. This way, you can enjoy the benefits of the red LED knobs or choose to have them turned off whenever you wish.
We truly value your feedback, as it helps us enhance our products and services to meet your needs better. We want to thank you for taking the time to share your thoughts.
Regarding the LED knobs, we currently offer them exclusively in red. However, it's worth noting that your range comes with a convenient switch that allows you to easily turn the knobs' LED feature on and off according to your preference. This way, you can enjoy the benefits of the red LED knobs or choose to have them turned off whenever you wish.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Mostly great with a few issues
on July 9, 2023
Posted by: Micah
We are emailing customer service to try to resolve a few issues we have with our newly installed Forno Capriasca (FFSGS-6260-36). But overall, we do love this stove so far! It feels very well made and the 6 20k BTU burners are an absolute dream. I'm hoping I can resubmit this review once our issues are resolved because I can easily see this being a 5 star review. It's a little strange to require a review to register the product.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great response
on June 20, 2023
Posted by: Laura
Sent us items needed quickly, when we lost something.
The oven works great excellent value.
The oven works great excellent value.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Looks Great, Poor Customer Service
on June 19, 2023
Posted by: Andrew
Appliance looks nice but came with issues. Tough time reaching anyone for assistance.
Response from Forno Appliances By Michael, Customer Service, June 20, 2023
Hi Andrew,
I see you are in contact with our technical support agent Sharon who scheduled a technician to be dispatched to diagnose the issue with your gas range. We will continue to stay in contact with you and provide you updates and if you need any further assistance, please feel free reach back out to our dedicated technical support agent.
I see you are in contact with our technical support agent Sharon who scheduled a technician to be dispatched to diagnose the issue with your gas range. We will continue to stay in contact with you and provide you updates and if you need any further assistance, please feel free reach back out to our dedicated technical support agent.
Written by a customer while visiting Forno Appliances