Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Average customer rating
4.1
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
40
4 Stars
40
3 Stars
28
2 Stars
0
1 Star
0
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Customer Rating
5
Just set it up have questions will reach out to yo
on July 28, 2023
Posted by: Arnie
DELIVERY SERVICE WAS AWESOME - not sold on the demon red eyes for night light. Blue would have been a much better choice for me
Response from Forno Appliances By Michael, Customer Service, July 28, 2023
Hi Arnie,
We truly value your feedback, as it helps us enhance our products and services to meet your needs better. We want to thank you for taking the time to share your thoughts.
Regarding the LED knobs, we currently offer them exclusively in red. However, it's worth noting that your range comes with a convenient switch that allows you to easily turn the knobs' LED feature on and off according to your preference. This way, you can enjoy the benefits of the red LED knobs or choose to have them turned off whenever you wish.
We truly value your feedback, as it helps us enhance our products and services to meet your needs better. We want to thank you for taking the time to share your thoughts.
Regarding the LED knobs, we currently offer them exclusively in red. However, it's worth noting that your range comes with a convenient switch that allows you to easily turn the knobs' LED feature on and off according to your preference. This way, you can enjoy the benefits of the red LED knobs or choose to have them turned off whenever you wish.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Mostly great with a few issues
on July 9, 2023
Posted by: Micah
We are emailing customer service to try to resolve a few issues we have with our newly installed Forno Capriasca (FFSGS-6260-36). But overall, we do love this stove so far! It feels very well made and the 6 20k BTU burners are an absolute dream. I'm hoping I can resubmit this review once our issues are resolved because I can easily see this being a 5 star review. It's a little strange to require a review to register the product.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great response
on June 20, 2023
Posted by: Laura
Sent us items needed quickly, when we lost something.
The oven works great excellent value.
The oven works great excellent value.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Looks Great, Poor Customer Service
on June 19, 2023
Posted by: Andrew
Appliance looks nice but came with issues. Tough time reaching anyone for assistance.
Response from Forno Appliances By Michael, Customer Service, June 20, 2023
Hi Andrew,
I see you are in contact with our technical support agent Sharon who scheduled a technician to be dispatched to diagnose the issue with your gas range. We will continue to stay in contact with you and provide you updates and if you need any further assistance, please feel free reach back out to our dedicated technical support agent.
I see you are in contact with our technical support agent Sharon who scheduled a technician to be dispatched to diagnose the issue with your gas range. We will continue to stay in contact with you and provide you updates and if you need any further assistance, please feel free reach back out to our dedicated technical support agent.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Beautiful stove but leaking gas
on May 5, 2023
Posted by: Greg
Beautiful stove but leaking gas. Need to get this solved before righting a review which is required to register my warranty.......................................................................................................................................................................................
Written by a customer while visiting Forno Appliances
Customer Rating
4
NICE UNIT
on April 9, 2023
Posted by: Lori
REALLY NICE PRODUCT. WORKS AS EXPECTED AND EASY TO CLEAN. THIS IS MY FIRST GAS STOVE/OVEN AND I COULDN'T GO BACK TO ELECTRIC!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great tech support for the replacement part
on April 1, 2023
Posted by: Lana
from New Jersey, USA
Geneviève was very helpful with a quick shipment of a replacement part and provided a video link for replacing that part. Thank you.
I would recommend this to a friend!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Quick Customer Service Response
on March 27, 2023
Posted by: GARY
FORNO Customer Service responded right away to my request for additional parts.
Written by a customer while visiting Forno Appliances