Customer reviews from Forno Appliances
Forno Appliances - Capriasca 4.32 Cu. Ft. Freestanding Gas Range with Convection Oven - Black
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
58
4 Stars
21
3 Stars
15
2 Stars
4
1 Star
3
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Forno Appliances - Capriasca 4.32 Cu. Ft. Freestanding Gas Range with Convection Oven - Black
Customer Rating
3
new purchase
on February 18, 2026
Posted by: Wayne
used it one day, so 3 star************************************
Written by a customer while visiting Forno Appliances
Customer Rating
3
Moderate
on March 14, 2026
Posted by: Michael
Service is difficult, forces you to write this review.
Written by a customer while visiting Forno Appliances
Customer Rating
4
not listed
on March 16, 2026
Posted by: Brooke
My model is not listed. It is a 30" 5-burner dual-fuel range. I have sent an email requesting assistance on the front right knob. It is hard to turn, feels tight and is binding.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Having buyers remorse
on March 22, 2026
Posted by: Dave
Purchased our stove from a local retail vendor. Having a bit of buyers remorse. They don't the product very well. Gave us no instruction manual. Had to do some trial and error attempts. Don't know if we are signed up for any warranty.
Your gas range info above doesn't list our Caprasca 5 burner model so I can't complete your form. So the model info I entered is wrong.
Your gas range info above doesn't list our Caprasca 5 burner model so I can't complete your form. So the model info I entered is wrong.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Outstanding customer service!
on March 26, 2026
Posted by: Drew
from Metairie, Louisiana
Gender:Male
For my kitchen remodel I purchased an ensemble of Forno appliances and during the work a worker dropped the stove causing damage. I contacted Forno customer service and was assisted by Emilia M. who is nothing short of amazing. I explained what had happened and she provided a breakdown for replacement parts and I ordered the parts I needed. Instead of shipping the individual components she shipped complete door assemblies and oven rack along with other items and some at no charge. I found out during repairs that the main gas line was bent and unusable. After checking on availability it was determined that the correct part was no longer available due to design change. At Emilia's request I provided the invoice for my purchase and Forno along with Emilia informed me that since the part was no longer available that they would be replacing the stove in return for the damaged one.
Let me say that there aren't enough stars in the sky to give Forno and Emilia for the outstanding service and attention I was given to remedy my misfortune. I am and will only purchase Forno products no matter the cost for any future projects. This is the level of service other companies should model their business after.
Emillia and Forno in my opinion are rock stars!!
Let me say that there aren't enough stars in the sky to give Forno and Emilia for the outstanding service and attention I was given to remedy my misfortune. I am and will only purchase Forno products no matter the cost for any future projects. This is the level of service other companies should model their business after.
Emillia and Forno in my opinion are rock stars!!
I would recommend this to a friend!
Response from Forno Appliances By Raffaele B, Forno Customer Service, March 26, 2026
Hello Drew,
Thank you so much for taking the time to share your experience and for the incredible review. We’re truly sorry to hear about the accident during your kitchen remodel, but we’re very happy that Emilia was able to assist you and help find a solution.
At Forno, we always aim to support our customers in the best way possible, and it’s wonderful to hear that Emilia provided the level of service we strive for. Your kind words mean a great deal to both our team and Emilia, and we will be sure to share your feedback with her.
Thank you again for choosing Forno for your kitchen and for your continued trust in our products. We wish you all the best with your beautiful new kitchen and future projects!
Thank you so much for taking the time to share your experience and for the incredible review. We’re truly sorry to hear about the accident during your kitchen remodel, but we’re very happy that Emilia was able to assist you and help find a solution.
At Forno, we always aim to support our customers in the best way possible, and it’s wonderful to hear that Emilia provided the level of service we strive for. Your kind words mean a great deal to both our team and Emilia, and we will be sure to share your feedback with her.
Thank you again for choosing Forno for your kitchen and for your continued trust in our products. We wish you all the best with your beautiful new kitchen and future projects!
Written by a customer while visiting Forno Appliances