Customer reviews from Forno Appliances
Forno Appliances - Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Average customer rating
4.1
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
79
4 Stars
50
3 Stars
39
2 Stars
10
1 Star
2
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Forno Appliances - Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
3
Service
on December 26, 2022
Posted by: William
All correspondence for warranty repair must be done through email. Would prefer to personally talk to a service agent. If all goes well with my warranty request I will give a better review.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Nice product
on January 3, 2023
Posted by: Mike
Prompt response thank you, but you’re asking for me to leave a review before my stove is even fixed ?
Written by a customer while visiting Forno Appliances
Customer Rating
2
Not great so far
on January 9, 2023
Posted by: Tiffany
Thermostat is off by 50 degrees and oven stopped working.
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hello Tiffany,
I apologize for the issue your range is having. I see you are currently in contact with our technical support agent Sharon who has sent out parts and scheduled a technician to come service your range. If you require any further assistance, please just reach back out to Sharon or call us at mysupport@forno.ca so we can ensure your range is working properly and you are satisfied!
I apologize for the issue your range is having. I see you are currently in contact with our technical support agent Sharon who has sent out parts and scheduled a technician to come service your range. If you require any further assistance, please just reach back out to Sharon or call us at mysupport@forno.ca so we can ensure your range is working properly and you are satisfied!
Written by a customer while visiting Forno Appliances
Customer Rating
4
have not had service trying to arrange
on January 22, 2023
Posted by: donald
have not had factory service. am trying to arrange service at this moment. issues with broiler and front right burner
Written by a customer while visiting Forno Appliances
Customer Rating
4
Arrived Quickly
on January 31, 2023
Posted by: Joel
Well packaged and arrived without damage, except now, I've used the oven twice and it no longer works. Trying to get ahold of support and am required to leave a review.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Na
on February 9, 2023
Posted by: MARIA
Love the stove but needs service. Heats up really fast.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Too early to review
on February 13, 2023
Posted by: Charles
Too early to review. Too early to review. Will review once I see how my problem is resoved
Written by a customer while visiting Forno Appliances
Customer Rating
3
Do not know yet
on February 14, 2023
Posted by: Kevin
We bought the stove last year because we had heard it was taking a long time for appliance delivery. It came quickly and has been stored waiting on remodel to be finished. When unpacked there was a dent on one side and on the front cover under the door. Sent in an email to see what customer service will do. Waiting to see the outcome
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hey Kevin!
Sorry to hear of the damage to your range. Please reach out to our support team at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225 so we can open a ticket under your order and resolve your issue in a timely manner.
Sorry to hear of the damage to your range. Please reach out to our support team at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225 so we can open a ticket under your order and resolve your issue in a timely manner.
Written by a customer while visiting Forno Appliances