Customer Reviews for Forno Appliances - Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
4
Good Product So Far
on February 8, 2023
Posted by: Melissa
When we first received the range and hooked it up, the temperature for the oven was 100 degrees off. We set it for 350 and it never went above 250. I looked up on YouTube to see if there was an adjustment for the thermostat and there was. We followed that procedure and the temperature was corrected. It would be nice if this was in the owners manual. The knobs on the front get very hot when the oven is on. Other than that, the stove top and oven seem to work very well and I am happy with the overall appearance of the range.
Written by a customer while visiting Forno Appliances
Customer Rating
5
36″ Galiano Gas Range • 6 Sealed Burners • FFSGS6244-36
on February 17, 2021
Posted by: Prasanna R
While I was shopping for a 36" gas range I found this on Home Depot website and after reading all the positive reviews and affordable price, I ordered the stove and I am so glad I did. Even My kitchen builder was impressed by the look of it and affordability. It looks beautiful and cooks fast and evenly.
Forno customer service team is amazing, they go above and beyond to help you. They take customer service to another level. first I ordered 30" and later I changed my mind and thought I would want 36", When I called Forno customer service the item was already shipped but PINA and JENNIFER took it so personal and kind enough to call the shipping company to stop the process and helped me get 36" stove. Thank you PINA and Jennifer.
The only problem I had with the stove is the temperature gage, there is no built in gage so I got a thermometer for $10 and hung it in the stove to see the correct tempreture.
final verdict, beautiful, functional strong, affordable stove.
Written by a customer while visiting Forno Appliances
Customer Rating
5
36″ Galiano Gas Range • 6 Sealed Burners • FFSGS6244-36
on January 18, 2022
Posted by: Keith
This company is BEYOND AMAZING! Their customer service team is very attentive and will make sure you are happy with your product. The quality of their products is outstanding! I will definitely be purchasing more Forno products in the near future. Thank you Forno!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Oven will not turn off
on April 21, 2023
Posted by: Jim
Knobs get extremely hoy when oven is on and oven will not turn completely off.
Response from Forno Appliances By Michael, Customer Service, April 24, 2023
Hi Jim,
Please reach out to our support team at mysupport@forno.ca so we can ensure your range is functioning properly. Moreover, we carry special heat shield knobs that we can offer you free of charge!
Written by a customer while visiting Forno Appliances
Customer Rating
4
Great range
on May 5, 2023
Posted by: Jenene
Very nice range! Easy to use and looks great. The measurements for the usable interior oven space were not correct. The convection fan takes up some of that space and the rack design blocks use of the space as well. As a result, we could not fit our usual number of sheet pans into the oven, which is a problem because we are preparing meals for a large group of people.
Written by a customer while visiting Forno Appliances
Customer Rating
2
Beautiful but didn't last long
on September 4, 2024
Posted by: Lcburgess
from Baytown,Tx
Gender:Female
I got my oven a little a year ago. I loved it up until about 2 months ago when the tow middle burner on top quit working and then a few days ago the oven went out. I am super disappointed. Appliances are too expensive to last only a year or 2
No, I would not recommend this to a friend.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Burners stopped working after 1 year
on November 30, 2024
Posted by: Allison
Oven starter is broken and several burners don’t work.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Just ok..
on May 18, 2023
Posted by: Brianne
Nice looking but not easy to clean and hard to cook with.. burners are all too hot/high so you can never simmer food and there is no way to tell when the oven has been preheated. I would not purchase again.
Response from Forno Appliances By Michael, Customer Service, May 19, 2023
Hi Brianne,
We have designed this unit with a dedicated burner for simmering. However, if you contact our support team at mysupport@forno.ca, we will be more than happy to assist you in adjusting all the burners on your range to meet your specific needs.
Written by a customer while visiting Forno Appliances