Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide 6 Burner Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Average customer rating
4.2
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
128
4 Stars
76
3 Stars
65
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
3
Do not know yet
on February 14, 2023
Posted by: Kevin
We bought the stove last year because we had heard it was taking a long time for appliance delivery. It came quickly and has been stored waiting on remodel to be finished. When unpacked there was a dent on one side and on the front cover under the door. Sent in an email to see what customer service will do. Waiting to see the outcome
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hey Kevin!
Sorry to hear of the damage to your range. Please reach out to our support team at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225 so we can open a ticket under your order and resolve your issue in a timely manner.
Sorry to hear of the damage to your range. Please reach out to our support team at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225 so we can open a ticket under your order and resolve your issue in a timely manner.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Too early to review
on February 13, 2023
Posted by: Charles
Too early to review. Too early to review. Will review once I see how my problem is resoved
Written by a customer while visiting Forno Appliances
Customer Rating
4
Na
on February 9, 2023
Posted by: MARIA
Love the stove but needs service. Heats up really fast.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good Product So Far
on February 8, 2023
Posted by: Melissa
When we first received the range and hooked it up, the temperature for the oven was 100 degrees off. We set it for 350 and it never went above 250. I looked up on YouTube to see if there was an adjustment for the thermostat and there was. We followed that procedure and the temperature was corrected. It would be nice if this was in the owners manual. The knobs on the front get very hot when the oven is on. Other than that, the stove top and oven seem to work very well and I am happy with the overall appearance of the range.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Prompt email reply
on February 7, 2023
Posted by: Tony and Donna
Range arrived dented, received email, awaiting help within 24 to 72 hours.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Fast service
on February 3, 2023
Posted by: Chuck
Great cust service . However as owner I had to make my own repairs under warranty. No compensation yet has been awarded for our down time or repairs made by myself . Sent emails in regards, but no response yet from Forno . I have not one but three major appliances from Forno that I purchased . I would rate a 5 star but failed compensation when told I was going to be warded and no response . However fast delivery of failed part was good . But I made the replacement.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Arrived Quickly
on January 31, 2023
Posted by: Joel
Well packaged and arrived without damage, except now, I've used the oven twice and it no longer works. Trying to get ahold of support and am required to leave a review.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Nice oven
on January 24, 2023
Posted by: Kirk
Just received it. Looks nice. Why do I need to write a review in order to register my warranty?
Written by a customer while visiting Forno Appliances