Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide 6 Burner Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Average customer rating
4.2
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
128
4 Stars
76
3 Stars
65
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
5
Gas range
on April 27, 2023
Posted by: Richard
The gas range is a pleasure to use and installation went smoothly.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great gas range
on April 27, 2023
Posted by: Richard
It is a pleasure to cook on this range. It was easy to install and use.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Oven will not turn off
on April 21, 2023
Posted by: Jim
Knobs get extremely hoy when oven is on and oven will not turn completely off.
Response from Forno Appliances By Michael, Customer Service, April 24, 2023
Hi Jim,
Please reach out to our support team at mysupport@forno.ca so we can ensure your range is functioning properly. Moreover, we carry special heat shield knobs that we can offer you free of charge!
Please reach out to our support team at mysupport@forno.ca so we can ensure your range is functioning properly. Moreover, we carry special heat shield knobs that we can offer you free of charge!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Love the look
on April 18, 2023
Posted by: Hector
Not happy one burner not working ignition not working after it turns on the first time
Response from Forno Appliances By Michael, Customer Service, April 18, 2023
Hi Hector,
We apologize for the inconvenience you are experiencing with your range. Please don't hesitate to contact our dedicated support team at mysupport@forno.ca for immediate assistance. Our team will promptly diagnose the issue and work diligently to resolve it as quickly as possible, ensuring that your ignitor and burner are back up and running in no time.
We apologize for the inconvenience you are experiencing with your range. Please don't hesitate to contact our dedicated support team at mysupport@forno.ca for immediate assistance. Our team will promptly diagnose the issue and work diligently to resolve it as quickly as possible, ensuring that your ignitor and burner are back up and running in no time.
Written by a customer while visiting Forno Appliances
Customer Rating
3
New Range
on April 17, 2023
Posted by: Robert
Waiting to write a full review as we just installed the range. As of now it looks great, but we’re having an issue with the oven operating correctly…reaching out to customer service now.
Response from Forno Appliances By Michael, Customer Service, April 18, 2023
Hi Robert,
We apologize for the inconvenience you are experiencing with your range. Our dedicated technical support team is ready to assist you. Please email us at mysupport@forno.ca with complete details of your order and the issue you are facing. Our team will promptly diagnose the problem and work with you to resolve it as quickly as possible.
We apologize for the inconvenience you are experiencing with your range. Our dedicated technical support team is ready to assist you. Please email us at mysupport@forno.ca with complete details of your order and the issue you are facing. Our team will promptly diagnose the problem and work with you to resolve it as quickly as possible.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Just received our Range
on March 28, 2023
Posted by: Nancy
We give it a 5 star based on beauty... can not wait to use....
Written by a customer while visiting Forno Appliances
Customer Rating
3
Worked amazing for 12 months
on March 28, 2023
Posted by: Kevin
Stove was a 5 star review. Worked amazing for approx. 12 months. Turned oven on the other morning and after approx. 3 min heard a loud pop and sparks flew out from behind oven with a burning rubber smell which then flicked the breaker. Oven is out of commission as of now still waiting to hear back from Forno who only communicates too you through email. Still under 2 year warranty so fingers crossed for a good outcome then I can change my review back to 5 stars..
Response from Forno Appliances By Michael, Customer Service, March 28, 2023
Hey Kevin,
I'm sorry to hear about the issue you're experiencing with your range. I see that our technical support agent, Sharon, has responded to your initial email and is now requesting some information to diagnose the issue. Our team is committed to resolving the problem as soon as possible and we appreciate your cooperation in providing the necessary information.
I'm sorry to hear about the issue you're experiencing with your range. I see that our technical support agent, Sharon, has responded to your initial email and is now requesting some information to diagnose the issue. Our team is committed to resolving the problem as soon as possible and we appreciate your cooperation in providing the necessary information.
Written by a customer while visiting Forno Appliances
Customer Rating
5
great
on March 24, 2023
Posted by: Amado
great so far, only had it for a few months. Impressive appearance.
Written by a customer while visiting Forno Appliances