Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
3
Customer service
on July 7, 2023
Posted by: Coreen
There is no one to talk with. Only email contact. T tried several times no response
Not sure yet. Parts arrived broken. Im not ready to leave a review.
Response from Forno Appliances By Michael, Customer Service, July 5, 2023
Hi Debra,
We sincerely apologize for the inconvenience caused by the damaged parts you received. To resolve this issue swiftly, we kindly request you to contact our dedicated parts department at mypart@forno.ca. Please ensure to include your proof of purchase and specify the required replacement parts in your email. Rest assured, we will promptly process your request and ship the replacement parts to you within 48 hours, completely free of charge.
The stove is beautiful and exquisite, however less than one month of using the stove it quit working. The stove works, but zero gas is getting to our range.
The product was damaged when I received it at my residence. I hope you will work with me to get a replacement gas regulator for this stove. Stove appears to be very well built