Customer reviews from Forno Appliances
Forno Appliances - Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Average customer rating
3.9
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
77
4 Stars
49
3 Stars
37
2 Stars
14
1 Star
12
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Forno Appliances - Galiano 5.36 Cu. Ft. Freestanding Dual Fuel Electric Range with Convection Oven - Black Door
Customer Rating
5
Pefect Size
on October 10, 2023
Posted by: TAMMY
Over sized oven is perfect for cooking multiple items.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Love the look, good even heat.
on October 15, 2023
Posted by: Bebe
Love my new forno range. It looks beautiful in my kitchen and I love cooking on it.
Written by a customer while visiting Forno Appliances
Customer Rating
5
6 range gas
on October 16, 2023
Posted by: Richard
Works great! But I wish it would come with heating suggestions since it is a different oven then I am used to. Other than that, it's the best gas range I have ever owned.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great product!
on October 20, 2023
Posted by: Krystn
Beautiful range! It was easy to install and works beautifully!!
Written by a customer while visiting Forno Appliances
Customer Rating
5
prompt delivery
on October 30, 2023
Posted by: Lucy
from New York State
Gender:Female
I purchased the Forno Galliano 36 inch Propane Range. It was delivered promptly and very well packaged. Not a scratch, dent or ding upon inspection. This is a heavy well-built range and definitely seek help to move and install. It's a no-frills range: just what I was looking for. I don't need digital buttons, self-cleaning etc. I need a work horse and so far, it fits the bill. The burners needed no adjustments, and the oven will need a "burn-off" to rid of the new oven smell. Upon putting my oven thermometer on the rack, it came up to perfect 400 degrees; but it will take some time to get up to temp. So be sure to plan accordingly. The stove tops grates are very well made and also heavy, with the pans being an easy clean / wipe off. I use warm water and dish soap, so not to scratch the surface. The stainless steel, well it's stainless steel. You will have fingerprints and marks and smudges. I've learned there is no such thing as smudge free SS. Again, some mild soap, followed by a micro cloth to dry. The stove top dials are smooth to turn on, and the burners light smoothly as well, none of that sudden "poof", when LP gas is ignited. As for the dials getting hot from the oven: I have yet to experience that, but if I do, I will reach out to Forno regarding the issue.
My only complaint at this time are the stickers placed on the oven window. They presented an issue when trying to remove. But a blow dryer, a warm wet cloth and some "goo-gone" did the job. Folks this is an affordable 36 inch range, without spending the "big bucks." Or the big headaches when repairs surface.
As for Customer Service, I can say when I was doing my due diligence and reached out to CS. They were prompt and thorough with me and my questions/concerns. Time will tell and you have options of purchasing additional protection services with your dealer. As well as a 2 year warranty from Forno.
My only complaint at this time are the stickers placed on the oven window. They presented an issue when trying to remove. But a blow dryer, a warm wet cloth and some "goo-gone" did the job. Folks this is an affordable 36 inch range, without spending the "big bucks." Or the big headaches when repairs surface.
As for Customer Service, I can say when I was doing my due diligence and reached out to CS. They were prompt and thorough with me and my questions/concerns. Time will tell and you have options of purchasing additional protection services with your dealer. As well as a 2 year warranty from Forno.
I would recommend this to a friend!
Response from Forno Appliances By Forno Support Team, October 30, 2023
Thank you for taking the time to review your experience of both our product and our customer service, it is greatly appreciated! If you ever have any questions about your range or any of our Forno products, please do not hesitate to reach out us at info@forno.ca
Written by a customer while visiting Forno Appliances
Customer Rating
5
prompt delivery
on October 28, 2023
Posted by: Lucy
at this time my range is not installed. As soon as it is and operational, I will come back to review.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Amazing Range
on November 7, 2023
Posted by: Scott
Amazing and beautiful range.. easy install, works perfect and beautiful to look at
Written by a customer while visiting Forno Appliances
Customer Rating
5
New product
on November 21, 2023
Posted by: Susan
Love the 6 burners. Simmer is too high on the burners, needs to be adjusted
Written by a customer while visiting Forno Appliances