We are glad to assist with your range door and racks. For the door, we recommend checking the hinges for any damage. You can also lubricate them with by applying a small amount of non-flammable silicone grease lubricant spray (not an aerosol). *Note: Check the label on the spray can to make sure it is safe. Do not use oil or any other lubricant, as it may be flammable. Make sure no burners are on during application. If the door continues to slam shut, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service

As far as the racks, put a small amount of vegetable oil on a soft cloth or paper towel. Rub the vegetable oil onto the left and right edge of the racks, ensuring they are lightly coated. *Note: Please do not use any other cooking oil, such as olive oil, coconut oil, peanut oil, etcetera, as they will cause a discoloring or a rust like color residue on the racks and oven cavity sides. To clean this residue, use a soap and water or a vinegar and water solution. Rinse with clean water and dry with a soft cloth.