Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel/Black
Average customer rating
4.5
(1,328 Reviews)
Rating breakdown 1,328 reviews
5 Stars
907
4 Stars
264
3 Stars
86
2 Stars
26
1 Star
45
90%of customers recommend this product.
(
1,064 out of
1,180)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel/Black
Customer Rating
1
Poor Quality
on February 22, 2021
Posted by: Grace78
from Rockaway Beach, NY
Burners stopped working less than two of purchased.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 1, 2021
Hi Grace78, thank you for taking the time to share your review and bringing this to our attention. We truly appreciate you choosing this electric range for your home and are terribly sorry to hear of the issues you are having with your burners not working quickly after installation. This is certainly not the experience we would expect or wish for you and we sincerely apologize for the disappointment and inconvenience this has caused.
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
?????? NO OVEN KNOB. ???????
on September 13, 2021
Posted by: MANGOMAN101
from WEST CHESTER, PA
Got oven.Hungry. Bought ingredients to cook in oven. No oven knob. 2 sentences provided on sheet of paper were not enough to be able to use oven.
Ordered Take Out!
Ordered Take Out!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 15, 2021
Hello- Thank you for your purchase! We can understand your frustration when expecting to see a knob to control your oven and will be sure to pass on your feedback to the appropriate team on the manual. We apologize for your inconvenience and will be happy to help!
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst purchase Ever!
on June 4, 2023
Posted by: Badbuuy
from West haven, Ut
Horrible buy!! Don't stay hot enough to fry anything!! Take twice as long to cook a meal of any kind now. Never buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 6, 2023
Hello there! We appreciate your feedback. We are extremely sorry to hear that this range is not staying hot enough to cook your desired foods. This is not normal operation for this range, and we recommend scheduling an in-warranty service appointment with one of our GE Appliances certified technicians.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy
on June 28, 2023
Posted by: 0924
from Jacksonville
Oven door handle constantly breaks, this stove is put together poorly. Also the indicator light stays on even after burners are off. Had to replace the switch..Do not buy!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Oh no!
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best stove I have ever owned!!
on January 11, 2017
Posted by: Susie1980
from Cincinnati, OH, United States
I bought this stove 4 years ago and let me tell ya it's the same now just as it was when I first bought it! The knobs are easy to read and understand. The sleek fixtures look beautiful in any style kitchen, It heats up rather quickly and the oven cooks food very thouroghly all the way through just right! It self cleans and is a breeze to keep clean. The burners heat up rather quickly and cool down as just the right speed. I've made many casseroles,pies,cakes,pizzas,pot pies you name it in the oven and always comes out delicious and delectable. The stove top burners are quick to heat up soups to making stir fryand tacos to pastas and stews. I love to cook and its my best friend in the kitchen. I recommend this to everyone and I give it a 10 out of 10!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
disappointing cook ability
on January 12, 2021
Posted by: Bobs mixer
from Kinston AL
Heats quickly then turns off, food gets greasy and soggy before it comes back on, oven temp is over 50 degrees off. Took 41/2 hr to cook a turkey breast.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 13, 2021
Hi Bobs mixer - We'd like to thank you for your feedback and giving us a chance to help. Here are some great tips for using the sensi-temp burners that will enable you to have the best cooking experience possible:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
For the oven temperature issue, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
For the oven temperature issue, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Sensi Temp Tech is poorly executed
on February 15, 2021
Posted by: EliDavi
from Everett, WA
The oven functions in every way you would expect- accept for one key feature. The Sensi-Temp Tech limits your ability to use the full range of cooking temperature. You cannot sustain a coil set on High for more than a few minutes. When it reaches its safety limit- it shuts off. This makes boiling, searing, charing etc. impossible. Had I known this, I would not have purchased.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 17, 2021
Hi EliDavi - Thanks for your valuable feedback. We'd like to provide you with some helpful information on the sensi-temp burners which will enable you to have a better cooking experience:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
We apologize for any cooking difficulties you've experienced and will be glad to share your comments with our engineering staff . Thank you for choosing GE Appliances! - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
We apologize for any cooking difficulties you've experienced and will be glad to share your comments with our engineering staff . Thank you for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the two "Large" size eyes
on March 24, 2021
Posted by: Peanut672
from Louisiana
Great electric stove, love that it has a digital clock, timer, and the best is that it has two large burners
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com