Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel
Average customer rating
4.5
(1,303 Reviews)
Rating breakdown 1,303 reviews
5 Stars
888
4 Stars
260
3 Stars
85
2 Stars
26
1 Star
44
90%of customers recommend this product.
(
1,048 out of
1,162)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel
Customer Rating
1
QUALITY LACKS, SENSI TEMP TECHNOLOGY STINKS NO OPT
on October 13, 2023
Posted by: MAMALAMA
from Shenandoah, VA
I am a loyal GE appliance owner. I have owned several other brands and I have over the years converted to now everything GE. Since we updated our kitchen I wanted to update to stainless steel appliances. Which meant that even though there was nothing wrong with the current ones we were buying new for the stainless steel finish. My GE dishwasher is 13 years old. I have NEVER had to have it worked on. Mostly just cosmetic issues. My stove was given to me by a local college that was updating the dorms with new appliances. And I have had that for 13 years and it has not needed a thing. My refrigerator was a side by side. We just hated the design of the refrigerator and aside from filter issues again no problem. So it was a no brainer that we went with GE on our new purchases. My refrigerator is perfect, my dishwasher is quiet and efficent. BUT THIS STOVE.......IS HORRIBLE!!!!!!!!!!!!!! There is not many options for a stainless stove with the coil burners. And I am also a loyal coil burner user. I do alot of canning. Some items which takes extensive heating and cooking appropriate times. This new "sensi-temp" technology is pure stupidy. I have not had to do canning yet with this new stove but I am already seriously concerned this stove will not hold up to what I need. The burners are just ugly with the new design. And what gives with not giving a fingerprint resistant option on a coil top stainless appliance??? I searched the internet far and wide for that in a GE appliance. I also noticed the new stoves have "air fryer" options as well as double ovens. But not with coil burners. WHY? Old school people dont get the option of the features? This stove is AWFUL to keep clean. After every meal it has smudges, food residue, grease splatters, fingerprints, etc...and it looks gross. I feel like I "wax" it more then my car. The top of the stove when raised to clean beneath the burners is rickity. Its like it comes "unhinged" and does not feel smooth and easily accessible. I dont k now about others but I clean under the burners and the top every week or often. I compared it to my very loyal GE stove from years ago and the quality has just went way down hill. I dont mind to pay more for better quality but I feel this stove missed the mark big time. The bottom drawer may as well be cardboard as it is so small and flimsy. I cant fit a slightly larger cookie sheet in it for storage. You can even stand back a few feet and look towards the control part of the stove , just below that and you can see a huge gap between the controls and the stove. I am just in complete shock at this stove and how bad it was designed. Not everyone wants or could benefit from the "sensi-temp" technology. I just hope I am able to sear steaks and fry chicken without issues. I hate cooking and now I hate this stove. Worst appliance I have ever owned. Im stuck with this junk because a coil burner stove with stainless steel fingerprint resistance without sensi temp technology is not existant. GE Appliances, please consider removing the sensi-temp and having more options for those who chooose coil burners.
Response from geappliances.comBy Devin, GE Appliances, October 13, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Appliances electric range. We are sorry to hear that you are not completely satisfied with the sensi-temp technology, and would prefer additional features such as air fry available on some of our ranges with coil burners. We also apologize that the range is difficult to keep clean, and that the top of the stove seems like it comes unhinged. We recommend scheduling an appointment with our factory service team so that one of our qualified technicians can come out and take a look at this for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this range has to offer. We hope in time this appliance will grow on you, and you will enjoy canning and preparing your favorite meals. Thank you for your review, and for trusting our brand for your home. Have a great weekend!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances electric range. We are sorry to hear that you are not completely satisfied with the sensi-temp technology, and would prefer additional features such as air fry available on some of our ranges with coil burners. We also apologize that the range is difficult to keep clean, and that the top of the stove seems like it comes unhinged. We recommend scheduling an appointment with our factory service team so that one of our qualified technicians can come out and take a look at this for you. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this range has to offer. We hope in time this appliance will grow on you, and you will enjoy canning and preparing your favorite meals. Thank you for your review, and for trusting our brand for your home. Have a great weekend!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
stove top gets dangerously hot
on April 30, 2020
Posted by: Deetz
from albany , ca
while I appreciate the temp sensor tech..I have to buy all new pots and pans to insure compatability. the top of the range is dangerously hot when using the oven . i joked about cooking an egg on the surface ..I did it ....it cooked through . i placed a small pan on the middle of the stove top and the egg cooked . this just isnt right . Ive been a professional chef for almost 40 years and have a high tolerance for heat . so......
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on February 22, 2021
Posted by: Grace78
from Rockaway Beach, NY
Burners stopped working less than two of purchased.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 1, 2021
Hi Grace78, thank you for taking the time to share your review and bringing this to our attention. We truly appreciate you choosing this electric range for your home and are terribly sorry to hear of the issues you are having with your burners not working quickly after installation. This is certainly not the experience we would expect or wish for you and we sincerely apologize for the disappointment and inconvenience this has caused.
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
?????? NO OVEN KNOB. ???????
on September 13, 2021
Posted by: MANGOMAN101
from WEST CHESTER, PA
Got oven.Hungry. Bought ingredients to cook in oven. No oven knob. 2 sentences provided on sheet of paper were not enough to be able to use oven.
Ordered Take Out!
Ordered Take Out!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 15, 2021
Hello- Thank you for your purchase! We can understand your frustration when expecting to see a knob to control your oven and will be sure to pass on your feedback to the appropriate team on the manual. We apologize for your inconvenience and will be happy to help!
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst purchase Ever!
on June 4, 2023
Posted by: Badbuuy
from West haven, Ut
Horrible buy!! Don't stay hot enough to fry anything!! Take twice as long to cook a meal of any kind now. Never buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 6, 2023
Hello there! We appreciate your feedback. We are extremely sorry to hear that this range is not staying hot enough to cook your desired foods. This is not normal operation for this range, and we recommend scheduling an in-warranty service appointment with one of our GE Appliances certified technicians.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy
on June 28, 2023
Posted by: 0924
from Jacksonville
Oven door handle constantly breaks, this stove is put together poorly. Also the indicator light stays on even after burners are off. Had to replace the switch..Do not buy!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Oh no!
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best stove I have ever owned!!
on January 11, 2017
Posted by: Susie1980
from Cincinnati, OH, United States
I bought this stove 4 years ago and let me tell ya it's the same now just as it was when I first bought it! The knobs are easy to read and understand. The sleek fixtures look beautiful in any style kitchen, It heats up rather quickly and the oven cooks food very thouroghly all the way through just right! It self cleans and is a breeze to keep clean. The burners heat up rather quickly and cool down as just the right speed. I've made many casseroles,pies,cakes,pizzas,pot pies you name it in the oven and always comes out delicious and delectable. The stove top burners are quick to heat up soups to making stir fryand tacos to pastas and stews. I love to cook and its my best friend in the kitchen. I recommend this to everyone and I give it a 10 out of 10!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
disappointing cook ability
on January 12, 2021
Posted by: Bobs mixer
from Kinston AL
Heats quickly then turns off, food gets greasy and soggy before it comes back on, oven temp is over 50 degrees off. Took 41/2 hr to cook a turkey breast.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 13, 2021
Hi Bobs mixer - We'd like to thank you for your feedback and giving us a chance to help. Here are some great tips for using the sensi-temp burners that will enable you to have the best cooking experience possible:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
For the oven temperature issue, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38487
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
For the oven temperature issue, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com