Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel
Average customer rating
4.5
(1,303 Reviews)
Rating breakdown 1,303 reviews
5 Stars
888
4 Stars
260
3 Stars
85
2 Stars
26
1 Star
44
90%of customers recommend this product.
(
1,048 out of
1,162)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel
Customer Rating
2
Not a fan of the SENSI-TEMP TECHNOLOGY
on May 14, 2021
Posted by: Jyliah2527
from Maryland
The Sensi-Temp Technology is a safety feature on the coil top stoves. It is designed to reduce the risk of grease fires and oil spillovers by decreasing the temperature or shutting the unit down. This might be fine for an inexperienced cook or child. But for a Chef, this does not work. I was thoroughly disappointed; and when trying to fry you need that continous high temperature to crisp the food. I am so not pleased and after 1 week; it has to go. Definitely does not fit my skills as a Chef.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 20, 2021
Hello - We are sorry your new range does not meet your expectations and you have to return it. We apologize for any inconvenience it has caused. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size
on May 29, 2021
Posted by: Rbizzle82
from Columbus, Ohio
I love the storage on the bottom. It heats quickly and evenly. Great product and good price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Would never buy this again
on July 6, 2021
Posted by: Mrs JC
from WA
Oven does not come up to temp, so I have to set it 25 degrees higher. Outer "stainless steel" is cheap and shows spots and fingerprints easily. the problem is I don't like glass topped stoves and this coil burner top was one of only two the store carried. Plus it took 4 months to get here because of every covid excuse in the book. I should have looked elsewhere for a proper range.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 7, 2021
Hi there,
Thank you for sharing your thoughts with us. We're so sorry to hear about the different issues you have experienced with your range and can understand your disappointment. If you need tips on keeping your stainless steel clean, then check out this article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We do hope you'll enjoy using your range. Stay in touch with us! Mike@GEA
Thank you for sharing your thoughts with us. We're so sorry to hear about the different issues you have experienced with your range and can understand your disappointment. If you need tips on keeping your stainless steel clean, then check out this article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We do hope you'll enjoy using your range. Stay in touch with us! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not user friendly at all
on August 19, 2021
Posted by: Balvant
from Cerritos, Ca.
This model is not user friendly. The Sensi-temp technology is very poorly designed and total failure . I used electric stove for 37 years and there is no problem of fire. Because of few people carelessness all other people has to suffer. I hate when coil cycles on and off. The enamel coating is also not good. It is almost impossible to remove the stain. I am GE fan but this time I am disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 20, 2021
Hi there,
We appreciate you sharing your review. We're awfully sorry to hear that you do not like the sensi-temp burners and understand your frustration. We definitely take your comments seriously and do use them to make quality improvements. Thank you so much for being a GE fan and we hope to continue to have you around! Mike@GEA
We appreciate you sharing your review. We're awfully sorry to hear that you do not like the sensi-temp burners and understand your frustration. We definitely take your comments seriously and do use them to make quality improvements. Thank you so much for being a GE fan and we hope to continue to have you around! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
HAS NO OVEN KNOB
on September 13, 2021
Posted by: MANGOMAN
from WEST CHESTER, PA
Was very disappointed after delivery when I went to use oven and there was no Oven know. I never heard of such a thing!
Direction sheet supplied to use oven was Not descriptive enough to easily make oven work. Sadly disappointed.
Direction sheet supplied to use oven was Not descriptive enough to easily make oven work. Sadly disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 15, 2021
Hello- We appreciate your purchase and can understand your frustration when a new appliance doesn't meet your expectations. Thanks for your feedback regarding the manual, we are sorry it didn't give you the appropriate instructions.
Note:
To turn the oven on, press the bake pad and then set the temperature. To set the temperature, press the + and - on your controls and then press the start pad to turn the oven on.
If you prefer to speak to someone directly, please reach out to our GE Answer Center at 1-800-626-2000.
We hope this helps! Happy Baking! Joyce@GEA
Note:
To turn the oven on, press the bake pad and then set the temperature. To set the temperature, press the + and - on your controls and then press the start pad to turn the oven on.
If you prefer to speak to someone directly, please reach out to our GE Answer Center at 1-800-626-2000.
We hope this helps! Happy Baking! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Sensors on burners makes cooking frustrating
on September 21, 2021
Posted by: 8901
from Florida
Sensors keep food ftom cooking at a steady temperature this item is horrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, September 22, 2021
Hi there, we're very sorry to hear you're unhappy with the sensi-temp technology and that it's making it harder to cook at a steady temperature. This is never the reaction we want to see from our consumers so we can get an idea of how aggravating this is for you.
To learn more about this technology, we suggest viewing the following page: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
We want you to know we'll be sure to share your comments with our team for further consideration and we're wishing you the best. Thank you for finding the time to write this review and bring this to our attention so that we can look into this.
Guy@GEA
To learn more about this technology, we suggest viewing the following page: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448
We want you to know we'll be sure to share your comments with our team for further consideration and we're wishing you the best. Thank you for finding the time to write this review and bring this to our attention so that we can look into this.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works very well and great features
on October 15, 2021
Posted by: Judea
from Azusa, ca
Does not use gas. All electric. Safe. Cleans easily.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on October 16, 2021
Posted by: RFDil
from Charlotte, NC
My GE range was set up on June 30, 2021. I have only used it about 10 times because we have not been around. The oven and stove top already do not work!! Can't believe it! I don't understand why this will not just be replaced instead of being repaired since it is so new.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 18, 2021
Hello, thank you for your feedback on this. We're so sorry to hear that your range's cooktop has stopped operating properly so soon into its lifespan and requires a service appointment to repair it and truly understand your frustration. If you haven't scheduled an appointment for repair, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If you have any further questions or concerns, please feel free to contact us any time as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com