Customer reviews from Dyson
Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Average customer rating
4
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
155
4 Stars
32
3 Stars
28
2 Stars
15
1 Star
31
73%of customers recommend this product.
(
162 out of
222)
Customer Reviews for Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Posted by: diana726
Verified Purchase:Yes
I thought it would work on area rugs, but it does not. Works good on hardwood floors
Response from DysonBy Teanna, Voice of the Customer, February 20, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5
Great Performance
on August 7, 2023
Posted by: Mimi108
Gender:Female
I own three Dyson vacuum cleaners now. The Dyson Omni-Glide does a great job picking up dust, dog hair and small items on our tile floors. I also love that it picks up both forwards and backwards - less time cleaning area. Is great for getting under some of the furniture. Thanks, Dyson, for making great products!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great features
on August 7, 2023
Posted by: CoolSpring
Gender:Female
I bought this about 3 weeks ago, just love it. The Omni is light and has great suction.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Steve
Gender:Male
Verified Purchase:Yes
Bought. It about a month ago and I am very happy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sue35
Gender:Female
Verified Purchase:Yes
I chose this as an award gift. I admit I am disappointed. It is meant for light dirt on hard flooring..
No, I would not recommend this to a friend.
Response from DysonBy Dyson customer service, Ridhu Sharma, June 1, 2024
Hello Sue,
Thank you for your review.
We apologize for the inconvenience caused to you. This does not fall in line with the iconic service standards we aim to provide our customers. We do really apologize for the inconvenience caused to you. This is not the experience; we want our customers to have. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to email askdysonUS@dyson.com in Subject Line Please include "Dyson Review" for prompt attention to this matter.
Best Wishes.
Ridhu Sharma
Dyson Customer Support
Thank you for your review.
We apologize for the inconvenience caused to you. This does not fall in line with the iconic service standards we aim to provide our customers. We do really apologize for the inconvenience caused to you. This is not the experience; we want our customers to have. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to email askdysonUS@dyson.com in Subject Line Please include "Dyson Review" for prompt attention to this matter.
Best Wishes.
Ridhu Sharma
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Does what is advertised
on September 7, 2023
Posted by: Anna59
Gender:Female
I really like this product. It does everything that is stated.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Needs MORE Capacity
on April 8, 2021
Posted by: Shortoldlady
Gender:Female
Just received my Omni-Glide and the first thing I noticed was the small capacity of the bin. Yes it works great on hardwood and tile floors but it filled up way too quickly. With too small dogs this will have to be run each day to stay within capacity limits. Handle is just a little awkward for smaller and/or arthritic hands and could be a tad longer. Works great and glad I purchased it but needed a little more thought on the design.
Response from DysonBy Dyson Customer Support, April 8, 2021
Hello, this is Kelly with Dyson. Thank you for taking the time to share your review on the brand-new Dyson Omni-Glide. The Omni-Glide features our multi-directional soft roller head, making this machine perfect for homes with hard flooring. The omni-directional head provides ultra-maneuverability, allowing the unit to easily move forward, backward and sideways. The machine's compact, in-line design also makes it great for reaching under low furniture and other hard-to-reach places.
We can confirm that this machine does have a small, compact bin, with a 0.2L capacity. It's a great unit for smaller homes and apartments. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
We can confirm that this machine does have a small, compact bin, with a 0.2L capacity. It's a great unit for smaller homes and apartments. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
dyson glider
on October 16, 2022
Posted by: lbca
Gender:Female
Like my glider but,hard to clean..I have to use a tooth brush to remove trash
I would recommend this to a friend!
Written by a customer while visiting Dyson