Customer reviews from Dyson
Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Average customer rating
4
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
155
4 Stars
32
3 Stars
28
2 Stars
15
1 Star
31
73%of customers recommend this product.
(
162 out of
222)
Customer Reviews for Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Posted by: Joha
Gender:Female
Verified Purchase:Yes
Not satisfying with the life of the battery not as expected it at all
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, February 28, 2024
Thank you for providing a review of a Dyson experience with your Omni Glide. I am sorry to hear you are having difficulty with the run time. We are committed to creating a word class experience. I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
1
If you have hair, forget it.
on June 3, 2023
Posted by: Princess Consuela
Gender:Female
I loved the easy way to move around the furniture, but that was it. The succion even in high is horrible, spits things out constantly even small crumbles,
It clogs at the base if you dare to vacuum a thing bigger than 1/2 inch, it clogs along the tube, it clogs on the entry to the tank. Instead of vacuuming my cat
hair it twists into braids and then throws out and will not sucking up again because now it created a thing that will clog the base.
Don't let me start with the little wheels, it is impossible to remove the hair out of those wheels, I have spent a lot of time doing it (more than vacuuming) and I have been trying to buy new ones and guess what, it has been out of stock for months.
The wheels working are scencial to keep your sanity because if they have hair tangles they will not move, so now you have a very difficult vacuum to move and push through the floor...yeah push because imagine does not have wheels at all.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 5, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Not enough suction!
on November 1, 2023
Posted by: zeo96
The head maneuverability is excellent. However, there is not enough suction in the unit -- when using the crevice tool, it cannot pick up all crumbs (crevice tool needs to be removed for all the crumbs to be picked up directly from the bottom of the canister.)- which any simple hand held vacuum can do. This leads me to believe that the roller heads are dusting/picking up debris rather than the suction. I have tried 2 units and both were no better straight out of the box. Dyson is offering to exchange for yet a third unit, but not sure how it would be any better than the first two. If they could update this model by keeping the head and improving the suction on it, it would be a 5-star vacuum. This is only being used on hardwood floors and no animals in the house and I have no issues with the canister size or anything else. Suction power is the most critical function of a vacuum. Without it, this is a glorified floor swifter.
I have an older upright Dyson "ball" vaccum which has been wonderful so I know they are capable of producing a vacuum with plenty of power. Just wish they would add some of that power to this model.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 3, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: Tman
Gender:Female
Verified Purchase:Yes
Horrible vacuum! So disappointed
Horrible suction! Horrible charge and not worth what I paid!
Wish I could return!
Horrible suction! Horrible charge and not worth what I paid!
Wish I could return!
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, February 23, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Susan
Gender:Female
Verified Purchase:Yes
I bought this a couple weeks ago and love it! After I figured out there is no charging light, I was fine with just plugging it in overnight to charge. 20 minutes of vacuuming is enough as I have a small place. It’s lightweight - I have some arthritis in my hands but I can carry it and maneuver it well. It picks up my hairs and they don’t get caught in the roller!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: bobcat23
Gender:Female
Verified Purchase:Yes
Love how light weight it is and easy to grab for a quick clean up. It has a lot of power and stores easily. I didn't give it 5 stars only because it doesn't provide a space to store the hand tools.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Low suction
on August 24, 2023
Posted by: Lily pad
Gender:Female
I bought this when we were moving to a new house with hard floors. It’s been an underwhelming experience. Little to no suction…. Ability to pick up debris is very limited. I think this would be the type of vaccum you’d get yr housebound grandmother to catch dust bunnies in her parlor!
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
3
Handle hard to Hold
on August 16, 2023
Posted by: Patti B
Gender:Female
The vacuum is slim and small. However it feels heavy when holding because of the handle which is not comfortable. The handle is hard to grasp and hold. Then add the weight of the air filter and dirt container and the lightness is diminished.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 17, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson