I bought my Dyson a few weeks ago after returning one that would not stay charged from This one is 100% better after I figured out I have to keep my light switch on to keep it charging🤣 What are you doing? I wish I had bought one years ago. They’re finally in a price range I can afford which is great..
I love this product. It cleans my hardwood, tile, and LVP beautifully and is very easy to use. It cleans my floors so quickly I use it everyday. The only thing they could improve upon is finding a way to clip the crevice/brush tool to the unit. If they had done this I would have given it a 5.
I enjoy my Dyson, but I would like the canister to be longer or wider. When long hair is vacuumed up, I have to try and reach into the canister with my finger and pull it out. But since the canister is fairly small it is hard to pull the hair out.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, April 8, 2024
Hi CynMon, thank you so much for your review. I am very concerned to hear that you had this experience with the Dyson Omni Glide vacuum. This is not the experience we would expect you to have. However, we strive to provide the best experience for our customers. We will make sure to provide your valuable feedback to our dedicated team. Just for the future reference, you can also contact our live call and chat support channels to know about the best vacuum as per your requirements and we will be very glad to assist you with the purchase.
We would also like to learn more on this subject so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.