Customer reviews from Dyson
Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Average customer rating
4
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
155
4 Stars
32
3 Stars
28
2 Stars
15
1 Star
31
73%of customers recommend this product.
(
162 out of
222)
Customer Reviews for Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Posted by: Big Mikey 333
Gender:Male
Verified Purchase:Yes
Very minimal suction power (even at max button setting). Battery life is so short. It is light weight and versatile, but not a good value based on the price.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
1
No suction
on November 7, 2023
Posted by: Mzcyg
Gender:Female
I want to return the product it doesn’t have enough suction
No, I would not recommend this to a friend.
Response from DysonBy Summer, Voice of the Customer, November 12, 2023
Hello, this is Summer with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson Omni-Glide. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Summer
Dyson Expert
Best wishes,
Summer
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
2
Not for long haired people
on November 10, 2023
Posted by: Toffee
Gender:Female
I bought this a couple of years ago and initially was very happy. But if you have people with long hair in your house it’s very frustrating. The little castors, and the rollers get jammed with hair and don’t move. I’ve tried everything to get the hair out of the casters, using cutting tools and scissor. I realised I spent more time cleaning the vac than cleaning with it. I Looked online to replace the casters instead and they’re out of stock. I’ve given up as expensive lesson learned.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, November 11, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Posted by: DMAC
Gender:Male
Verified Purchase:Yes
Love it! This has been a great replacement for sweeping everyday with a broom.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cc53
Verified Purchase:Yes
I would give 5 stars, but when I take the extender off, it opens the waste bin and the waste spills out everywhere.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 24, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: SandyS
Gender:Female
Verified Purchase:Yes
I bought this because Dyson had a great sale going, and everything I've purchased over the years for my hardwood floors only picks up particles, but left dust behind in streaks. This machine catches everything and even buffs the floor to keep it's shine. Incredible product for me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Scrappy
Gender:Female
Verified Purchase:Yes
Unfortunately I just received mine about a week ago and the rollers on the bottom do not spin I was so excited about getting a Dyson and it was disappointing that it didn’t work and I have to go out of town just to send it back
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, March 7, 2024
Hi there, this is Jenifer with Dyson. We're sorry that you are having an issue with your Omni-glide™. You may reach out to us via email at askdysonUS@dyson.com for warranty support. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Liz r
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago. I’m disappointed in the strength of the suction.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, March 11, 2024
Hi Liz, sorry to hear you are not having stellar results with your new Omni-Glide, we are glad to help see if we can assist in any way to make sure you are happy with your New Dyson. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson