Customer reviews from Dyson
Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Average customer rating
4
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
155
4 Stars
32
3 Stars
28
2 Stars
15
1 Star
31
73%of customers recommend this product.
(
162 out of
222)
Customer Reviews for Dyson - Omni-glide+ Cordless Vacuum - Gold/Nickel
Customer Rating
5
Omni-Glide is new favorite
on June 4, 2023
Posted by: kat605
Gender:Female
I already have the Dyson V11, so I wasn’t sure if I needed the Omni-glide, but have to admit I love it. So lightweight and easy to maneuver. I was pleasantly surprised how good it picks up dust and cat hair and leaves me wood floors shining.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
I like Omni-Glide, but
on July 29, 2023
Posted by: Bbann
Gender:Female
It works well on my tile and hardwood floors. However, I would like to purchase an extra filter and brushes because when I wash them they take several days to dry completely. Dyson tells me both of these parts are out of stock and can give no idea of when they will be available. I truly hope this is not planned obsolescence on Dyson's part.
Written by a customer while visiting Dyson
Customer Rating
2
Not all it's hyped up to be
on October 4, 2023
Posted by: jjoslyn123
Gender:Female
I have a small 1-br house with a couple rugs. I figured this would be fine, but the suction isn't great and hair keeps getting caught in the wheels. I wish it were easier to return it. I'd get a better model.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Best Dyson product!
on June 15, 2021
Posted by: Jeffrey007
Gender:Male
Extremely maneuverable with good suction on hardwoods. Fast, easy and very functional
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Light and Easy to use
on October 16, 2022
Posted by: Zettd
Gender:Male
I bought this a few months ago strictly to clean my gaming room since it was small and could fit under the desk to clean. The vacuum is good on hardwood but I have a carpet mat under my chair and it really struggles to clean animal hair on carpet. Maybe if it had a more aggressive head for carpet it would be great but the one that comes with is not ideal for this.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, October 19, 2022
Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Omni-glide. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
I love this vacuum, but…
on August 17, 2022
Posted by: Niece 68
Gender:Female
I have owned this vacuum for 8 months and it’s my favorite vacuum ever, Except hair has gotten twisted up in one of the wheels so now it doesn’t turn and it makes the vacuum hard to push. I’ve tried using a razor blade, seam ripper and needle to get under the twisted mess and get it out to no avail. Not sure what to do next.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Support, August 21, 2022
Hello Niece 68,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Omni-Glide's cleanerhead! Removal of debris and hair is apart of the routine maintenance, and we'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Omni-Glide's cleanerhead! Removal of debris and hair is apart of the routine maintenance, and we'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Dyson Omni-glide
on October 16, 2022
Posted by: SherylNY
It is lightweight and small so it’s not going to be powerful. It is light so it’s easy to lift to get high up places and fits well under the couch. I do find that it clogs easy in the small hole that goes into the canister which is annoying.
Response from DysonBy Dyson Customer Support, October 19, 2022
Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Omni-glide. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Omni Glide
on September 19, 2023
Posted by: Aristotle
Gender:Male
This vacuum is light weight and looks cool. It makes cleaning easier as I suffer from multiple joint pains. I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson