Customer Reviews for Frigidaire - 30" Electric Microwave Combination Oven with Fan Convection - Stainless Steel
Customer Rating
4
on October 8, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] An attractive and fully functional combination appliance. The microwave is high wattage and accurate. The reheat and defrost settings are especially noteworthy. The oven is operated by a touch scan, while fairly easy and intuitive, requires some attention to detail. A useful touch scan setting us calibration of oven temperature. I am still working with accurate temperature setting and therefore my 4 and not 5 star rating. Overall, an excellent appliance for the price.
I really love this micro/oven combo. I love the simplicity of the controls and ease of use. The only negative I see is the reheat option, I find it very limited, other than that it is just what I was looking for.
[This review was collected as part of a promotion.] Love the convection setting. It is my go-to setting each and every time. It is compact and convenient. My only negative feedback is that the microwave retains odors. First, it held the plastic smell for several weeks and after heating a dish it retains that smell for some time.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 14, 2022
We're elated to hear that you are enjoying your microwave combination oven, and your go-to convection setting! We value your input greatly, and it provides us with immense assurance to know that the appliances we make are getting the job done! Your insight regarding the retainment of odors in the microwave will also be considered as we continue to tweak our products for increased effectiveness and aesthetic appeal. Thank you for being a part of the Frigidaire family, and we hope that you continue to consider us for any product needs you may have in the future - Damon
[This review was collected as part of a promotion.] This appliance was installed as part of a new home I purchased. The oven has not worked since moving in and it’s now been 30 days and Fridgiaire has not replaced the oven or offered an alternative like upgrade! Definitely never buy anything again from this manufacturer
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 3, 2022
We regret to learn you are having this experience with your new oven. We have reviewed your account and see you have been in contact with us recently. We appreciate your patience while we work on a resolution for you. Please reconnect with us if you have any additional concerns. -Bianca
[This review was collected as part of a promotion.] Under no circumstance…..DO NOT BUY THIS MODEL!!! I’ve had 3 in 3 months that were defective. My FIRST delivery installation was in June. Upon installation it was declared defective. Waited for inspection from Frigidaire and he agreed, it was not repairable, had to be replaced. In July the replacement was delivered and SAME MANUFACTURING DEFECT! On August 1st our 3rd was delivered and installed. This time after using the microwave ONCE…..I called to report another problem. So another inspector came and this unit was declared NOT REPAIRABLE. The microwave is arcing, rattling, dripping water and smells burnt. Do I want to try for number 4? Absolutely NOT !!! I’ve now spent 6 days waiting for Installation and inspections, not to mention waiting for phone calls to schedule those 6 appointments. Not once have I heard from Frigidaire regarding these defective appliances. I WILL NOT try a 4th one. Decided on another model which will cost$$$$ The sales person at appliance store has gone above and beyond to help me thru this ordeal. Waiting on # 4 now.
First machine came with damage, current machine had defective door and microwave doesn't work when we get a downpour!
on September 15, 2022
Posted by: Frustrated in Arizona
This is a replacement for a previous same model. This one wouldn't fit all the way in the opening so the front hangs out about an inch at the top. The oven door grated when opened and closed. A tech came out and said it would smooth out. That was okay as long as air didn't leak out the sides. I'm in Arizona and we don't get much rain, but now it is monsoon time and everytime it rains hard, the microwave sends me a message saying I have to push the fuse switch, wait 30 seconds and switch it back. Then it works. My fuse box is outside! Yesterday, I called the tech help number on the literature, and got a woman with a foreign accent. She kept saying that if it works after I change the fuse switch, then it is working! The main oven is fine, but the problem is with the microwave oven. It works fine when it works. I want to add that Electrolux was very helpful when I had problems with the first combo oven and brought me my new one as soon as they could. Meanwhile, I don't know how to reach somebody for help who can check the problem.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 16, 2022
Thanks for reaching out with your concerns! We're sorry to hear the weather is causing issues with your microwave. If your fuse is tripping whenever it rains, water may be getting into your wiring and causing a short circuit. This would not likely be an issue with the microwave itself - we would recommend contacting your installers or an electrician to ensure your fuse box is protected from moisture. If the issues continue, or if the electrician determines that there is a problem in the appliance itself, please reach back out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
[This review was collected as part of a promotion.] We had our last oven for 35 years so it will be hard to replace the reliability. However, using this oven and microwave combo is simplistic in it's operation, finally an appliance that is not overly complicated to use. Anyone can use this oven combo....
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 23, 2022
Hi, Captmaxx!
It's great to hear this Micro/Oven Combo is proving to be a good replacement for your reliable old oven. 35 years is a long time; we know you and your family must have taken great care of it! We're sure that with the same love and care this new model will continue to serve you well for many years to come!