Customer reviews from frigidaire.com
Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Silver
Average customer rating
2.5 out of 5
2.5
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
6
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Customer Reviews for Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Silver
Customer Rating
2 out of 5
2
Really?
on July 1, 2023
Posted by: Onesadmonkey
Seriously! A refrigerator with no deli tray. I did not know they made refrigerators without one. Is there nothing even compatible? Shame on me for buying this product without doing my due diligence. Have had no issues as of yet 🤞.
Response from frigidaire.comBy MariaOnline Outreach SpecialistJuly 3, 2023
Hello there. Thank you so much for taking the time to leave us feedback. If there is anything we can do to improve your experience, please let us know! You can reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Terrible item
on July 6, 2023
Posted by: Lalalalala
I bought this refrigerator one year ago and it has been serviced 5 times. The ice maker NEVER worked. I did not buy the extended warranty so since it has been over a year Fridigare won’t cover the ice maker. DO NOT BUY.
Response from frigidaire.comBy MariaOnline Outreach SpecialistJuly 10, 2023
We're truly sorry that this has been your experience with your refrigerator. Please know that this is certainly not the ownership experience we would want you to have. We strive to provide the most reliable products and services for our customers and we hate that we were not able to deliver those results for you. If there is any additional assistance you may require, please don't be hesitant to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Super!
on March 2, 2026
Posted by: FDaireFan
[This review was collected as part of a promotion.] New. User friendly. No issues.
Response from frigidaire.comBy SamOnline Outreach SpecialistMarch 3, 2026
Hello FDaireFan!

Thank you for sharing your feedback about your Frigidaire 25.6 Cu. Ft. 36" Standard Depth Side-by-Side Refrigerator (Model FRSS2633AS).

We’re delighted to hear that you find your new refrigerator user-friendly and that it’s been performing smoothly with no issues. Your satisfaction is very important to us, and it’s wonderful to know the appliance is meeting your expectations.
We truly appreciate you choosing Frigidaire and for taking the time to share your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Side-by-side refrigerator
on March 29, 2026
Posted by: NTX Chris
[This review was collected as part of a promotion.] I love my new fridge in my home! And thankful for a built-in icemaker that dispenses through the door and filtered water! It’s also very spacious!
Response from frigidaire.comBy SamOnline Outreach SpecialistMarch 30, 2026
Hello Chris!

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re loving your Frigidaire 25.6 Cu. Ft. 36" Standard Depth Side-by-Side Refrigerator (model FRSS2633AS).
It’s great to know that the built-in icemaker, through-the-door filtered water dispenser, and spacious design are all meeting your expectations. We truly appreciate you choosing Frigidaire and are so glad your new refrigerator is a great addition to your home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire Side by Side SS Refrigerator
on April 28, 2026
Posted by: mrsr26
I love this appliance. I was always wanting white only but when I saw this in my home, I fell in love with it. It is so classy and rich looking and quiet. Thank you Frigidaire for producing such a beautiful product.
Response from frigidaire.comBy MariaOnline Outreach SpecialistApril 29, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that you love your new refrigerator and that it exceeded your expectations—even after preferring white appliances before. It’s wonderful to know that the look, style, and quiet performance have made such a positive impression in your home.

We truly appreciate your kind words and are happy to hear the design feels both classy and elegant to you. Thank you for choosing Frigidaire—we hope your refrigerator continues to bring you satisfaction for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
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