Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.9
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
145
4 Stars
41
3 Stars
21
2 Stars
19
1 Star
42
72%of customers recommend this product.
(
131 out of
181)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
1
Same arcing and sparking issue installed 20 months
on June 9, 2025
Posted by: Jbop 25
Well I guess I’m in the arcing and sparking club as well. Mine looks like white fireworks on the 4th of July and there is a burn mark in the right rear. Has anyone found any sort of resolution. This was an expensive mistake. I see some people are talking about a specialty paint product that can cover the burn mark and possibly allow normal function again. This is out of warranty. For those who replaced what is another one with the same dimensions? Not buying this again obviously.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, June 13, 2025
We'd like to lend a hand with your microwave. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Sparks
on June 11, 2025
Posted by: Rob1331
Back right corner sparks and is arcing out. Just like everyone else's, but just out of warranty. Afraid it's going to start a fire.
GE/CAFE, please help us out!
GE/CAFE, please help us out!
Response from cafeappliances.comBy Tierra, Café_Appliances, June 16, 2025
We'd like to assist you with your microwave drawer oven. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very disappointed!
on June 19, 2025
Posted by: PRAV
I’m in the arcing and sparking club as well. There is a black mark on the right side floor of the microwave, a burn mark and hole in the right rear. It looks like the right wheel is not working well and caused an unbalanced drawer that scraped the microwave. Has GE found any sort of resolution, a new design, a new model, a recall? Arcing and sparking is a safety issue. This microwave should be recalled and not sold anymore.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, June 24, 2025
We'd like to assist you with your microwave. We see that a member of our team has reached out to you via email regarding this matter. Kindly reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
SPARKING for me. Same as other reviews.
on June 23, 2025
Posted by: Anonymous
from Nashville, TN
We have installed GE Cafe appliances in our previous home and now in our new home. We are disappointed with this microwave. Same issue as you will see in several reviews here. Sparking badly and it looks exactly like the other reviews where the drawer has worn away paint and it is sparking. GE needs to help on this!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 26, 2025
We want to help out with your microwave sparking. We're going to be reaching out over email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Sparks.
on June 29, 2025
Posted by: The worst
Sparks just like others have said. Only had this microwave for 3 years. Very disappointed that the company knows this is an issue and is dangerous but is not fixing the problem.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, July 8, 2025
We want to help out with your microwave sparking. We will be reaching out over email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent capacity and power
on July 14, 2025
Posted by: Strong heating power
Excellent power and capacity! Heats evenly and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
M/W Use
on August 10, 2025
Posted by: MyWave
Like the ease of use controls. whether its the 30 second or minute(s) buttons to cook items.
The features are great. Enjoy the selections too. Front display could be brighter to see words for each.
The features are great. Enjoy the selections too. Front display could be brighter to see words for each.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great look and works perfect
on August 21, 2025
Posted by: Serrano
from Palm Springs
Love the look and works perfect. Would buy again. No issues.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com