Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.9
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
145
4 Stars
41
3 Stars
21
2 Stars
19
1 Star
42
72%of customers recommend this product.
(
131 out of
181)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
4
Cool Microwave
on April 20, 2025
Posted by: Has glitches
Love the drawer concept but bottoms are sensitive and it’s had to be reset twice and I’ve only had it a couple weeks.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks beautiful but…
on April 23, 2025
Posted by: tracy53
We recently purchased all Cafe appliances for our new kitchen. This microwave drawer was one of the items that drew us to GE Cafe. It looks beautiful and very sleek. But, we have only had it less than 6 months and the motherboard had to be replaced. It’s a real bummer when you spend a lot of money on brand new appliances and have them break within months. Doesn’t make sense. As long as it starts working and lasts a long time, it’s really nice to have.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great quality
on April 29, 2025
Posted by: Texas777
Love our microwave great quality , highly recommend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Control panel
on April 30, 2025
Posted by: JMac25
from Michigan
Control panel randomly went out and stopped working after a year and a half but luckily we bought the extended 5 year warranty and they gave us a new one since the control panel was on back order with no ETA. Other than that, it worked pretty good without issues.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 2, 2025
We are happy to hear that your extended warranty company is able to get this unit replaced for you, and we are confident that your new microwave drawer will serve you well for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it
on May 13, 2025
Posted by: KB2025
from Barrington, IL
We have had our microwave for a month and it’s beautiful and works great!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Awful Mistake.
on May 16, 2025
Posted by: MKPENN
This drawer microwave came with the newly built house I just moved into. I thought the concept of a drawer microwave sounded interesting... but I really don't like it. All the time I am in the kitchen my leg hits it and it's constantly beeping. I have to bend over in half to see the controls. Opening and closing the drawer is painfully slow. And if you put something in it and leave it for a few minutes before heating it up, it won't let you start it until you open and close the drawer again. Terrible. Really hate it. Would NEVER choose one. May actually pay to have it turned into a drawer and get a countertop unit.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 20, 2025
We know the importance of loving a new appliance when you first move into your home. We will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Sparks
on May 23, 2025
Posted by: Badd
from Pa
Do not recommend. Owned for less than 10 years and now it sparks from inside corner as mentioned by so many other reviews. Expensive microwave to not even last 2 years. Very disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 27, 2025
Allow us to lend a hand with your microwave. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Super convenient
on May 29, 2025
Posted by: Kool Cook
from California
Super sleek and chic. The drawer makes loading food so much easier and quick.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com