Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
148
4 Stars
42
3 Stars
21
2 Stars
20
1 Star
51
71%of customers recommend this product.
(
133 out of
187)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
2
Already having problems.
on October 29, 2023
Posted by: mh829
We like the microwave, I think it heats really well, BUT after having it installed only a month the drawer is malfunctioning. As soon as it opens it closes again without being prompted to do so. It's under warranty still, but this reflects poorly having an issue so soon.
Response from cafeappliances.comBy Devin, Café_Appliances, October 30, 2023
Hello,
Thank you for taking the time to provide a review on your new Café Appliances built-in microwave drawer oven. We are truly sorry to hear that the drawer is malfunctioning within a month of use. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Thank you for taking the time to provide a review on your new Café Appliances built-in microwave drawer oven. We are truly sorry to hear that the drawer is malfunctioning within a month of use. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features!
on October 29, 2023
Posted by: JKIL
from Hinsdale, IL
We really love the microwave drawer and highly recommend to others.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use!
on October 30, 2023
Posted by: PS1062
Easy to use.
My husband is a paraplegic and this is the perfect set up on our cabinet.
My husband is a paraplegic and this is the perfect set up on our cabinet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quiet!
on November 10, 2023
Posted by: Wili067
from Durham NC
So quiet and a subtle unobtrusive addition to my kitchen island
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Unknown problem
on November 13, 2023
Posted by: Alowe2734
We bought the microwave a year ago and have had the microwave installed for less than a year. It is already sparking in the back somewhere when reheating food. Off gassing like burning electrical...now I get to start the process of getting it repaired...
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, November 14, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the sparking you are noticing. That is not something we expect to happen at all.
You can get in touch with our service team, to setup an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service) We're confident our technicians will be able to help get this resoled.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
You can get in touch with our service team, to setup an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service) We're confident our technicians will be able to help get this resoled.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on November 17, 2023
Posted by: Kric74
from Douglas, Wy
Love the look and the functionality of this appliance.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Sleek looking microwave
on November 19, 2023
Posted by: sap4
from Connecticut
Nice looking microwave. The black matte matches our Ilve black matte induction range perfectly. Would have given a 5 star rating if not for 1). No back light on microwave buttons for easier reading and 2). Since this microwave meant to be a built-in, very easy to activate buttons with just a brush of your leg. Not huge issues though and both I was aware of when researching. Would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Esse of use
on November 25, 2023
Posted by: WAG1953
from SC
Only have used a month or so, but very pleased with this drawer microwave.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com