Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.9
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
145
4 Stars
41
3 Stars
21
2 Stars
19
1 Star
42
72%of customers recommend this product.
(
131 out of
181)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
5
Quiet!
on November 10, 2023
Posted by: Wili067
from Durham NC
So quiet and a subtle unobtrusive addition to my kitchen island
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Unknown problem
on November 13, 2023
Posted by: Alowe2734
We bought the microwave a year ago and have had the microwave installed for less than a year. It is already sparking in the back somewhere when reheating food. Off gassing like burning electrical...now I get to start the process of getting it repaired...
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, November 14, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the sparking you are noticing. That is not something we expect to happen at all.
You can get in touch with our service team, to setup an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service) We're confident our technicians will be able to help get this resoled.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
You can get in touch with our service team, to setup an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service) We're confident our technicians will be able to help get this resoled.
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on November 17, 2023
Posted by: Kric74
from Douglas, Wy
Love the look and the functionality of this appliance.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Sleek looking microwave
on November 19, 2023
Posted by: sap4
from Connecticut
Nice looking microwave. The black matte matches our Ilve black matte induction range perfectly. Would have given a 5 star rating if not for 1). No back light on microwave buttons for easier reading and 2). Since this microwave meant to be a built-in, very easy to activate buttons with just a brush of your leg. Not huge issues though and both I was aware of when researching. Would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Esse of use
on November 25, 2023
Posted by: WAG1953
from SC
Only have used a month or so, but very pleased with this drawer microwave.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible
on December 4, 2023
Posted by: Meg00
from Los Angeles
Product sucks. It stopped working after 7 months. Very frustrating for what you pay for it.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the microwave and we're happy to help.
If your microwave oven has stopped working, we recommend hard resetting the appliance by either unplugging it or flipping the breaker off for 2-3 minutes then turning it back on.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the microwave and we're happy to help.
If your microwave oven has stopped working, we recommend hard resetting the appliance by either unplugging it or flipping the breaker off for 2-3 minutes then turning it back on.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Disappointing Experience with Non-Functiona
on December 7, 2023
Posted by: Cafem
from Ohio
I recently purchased a GECafe microwave with high hopes for a reliable kitchen appliance. Unfortunately, my experience has been nothing short of disappointing. From the moment it was installed, the microwave failed to heat anything. The lack of functionality has not only caused inconvenience but also wasted valuable time in attempts to troubleshoot. I expected a basic level of quality and reliability, especially considering the reputable company. Now I am tasked with service appointments to attempt to fix.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kacie, Cafe_Appliances, December 18, 2023
Hi - We sincerely apologize for the inconvenience you've encountered with your microwave, and we understand your frustration. We're confident that our skilled technicians will work diligently to resolve the heating issue during the service appointments. We appreciate your patience and want to assure you that we're here for you. If you find that further assistance is needed or have any additional concerns, please don't hesitate to reach out. We're committed to ensuring your microwave meets the high standards we strive for. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction. -Kacie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looks.
on December 14, 2023
Posted by: JCG1
Love the space saving design of a drawer microwave. Works very well...looks great.
Written by a customer while visiting cafeappliances.com