Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.9
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
145
4 Stars
41
3 Stars
21
2 Stars
19
1 Star
42
72%of customers recommend this product.
(
131 out of
181)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
5
Love it
on March 29, 2023
Posted by: GinR
from New Jersey
Works great. Heats and cooks quickly. Love it hidden away.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, April 13, 2023
Hello there,
We’re so happy to hear that you’ve been enjoying your new microwave and the powerful performance that it offers. Microwave drawers add a uniquely awesome appearance to your kitchen, and we really love the sensor cooking options on this model. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
We’re so happy to hear that you’ve been enjoying your new microwave and the powerful performance that it offers. Microwave drawers add a uniquely awesome appearance to your kitchen, and we really love the sensor cooking options on this model. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Well satisfied so far
on March 30, 2023
Posted by: Hesigodfather
from Glen Carbon, IL
Goes well with our other GE appliances bought for kitchen remodel. Seems to have many convenience features even though I haven’t used them all yet. It may be a little difficult to clean the inside. Fairly expensive too.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 13, 2023
We appreciate you choosing GE Appliances and it's a pleasure having you in the Cafe family. If have any questions about using your microwave drawer oven, the Use and Care manual is a good place to find information. Here's a link to this document. Tips for cleaning your oven can be found on page 18.
https://products-salsify.geappliances.com/image/upload/s--SHCVZFDT--/38de56548dea5b31877a1f36a71c80e2ed423a6d.pdf?_ga=2.19320635.224210008.1681406750-575474648.1665505672
Thanks for leaving a review and have a great day!
Sylvia@Cafe
https://products-salsify.geappliances.com/image/upload/s--SHCVZFDT--/38de56548dea5b31877a1f36a71c80e2ed423a6d.pdf?_ga=2.19320635.224210008.1681406750-575474648.1665505672
Thanks for leaving a review and have a great day!
Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loveit
on April 14, 2023
Posted by: Green7
from DeWitt, Iowa
It's so easy to use, the draw is best thing, perfect highth for me
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 20, 2023
Greetings! Thank you for providing us with your valuable feedback. We are so happy to hear you are loving your new microwave drawer and its ease of use. This is such a beautiful model with many great cooking features that we hope you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DOOR DOESNT ALWAYS CLOSE
on April 15, 2023
Posted by: Dancemama
from CARSON CITY
WAS AUTOMATTICALLY CLOSING NOW THE DOOR GETS STUCK AND HAVE TO HIT THE CLOSE BUTTON TWICE FOR IT TO CLOSE. HAVENT NOT EVEN HAD IT INSTALLED THAT LONG. VERY ERY DISAPPOINTED IN THE PRODUCT. I FOUND ITS WASTE OF MONEY. WISH I DIDN'T PURCHASE IT. WILL NOT RECOMENT IT TO ANYONE.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, April 17, 2023
Oh no!
We're so sorry that you're having trouble with your new microwave oven door. This can be such a hassle and we want to help you.
We recommend unplugging the unit and plugging it back in. If that doesn't work, service may be needed. Please take full advantage of your warranty and schedule an appointment. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available.
Please reach out whenever you need us, at anytime. Have a great day. - Tierra@Café
We're so sorry that you're having trouble with your new microwave oven door. This can be such a hassle and we want to help you.
We recommend unplugging the unit and plugging it back in. If that doesn't work, service may be needed. Please take full advantage of your warranty and schedule an appointment. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available.
Please reach out whenever you need us, at anytime. Have a great day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features. Easy installation
on April 19, 2023
Posted by: Famja
Very happy with purchase. Would recommend to everyone
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 25, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are ecstatic to hear you are loving your new microwave and its easy installation. This is such a beautiful model with many great cooking features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your new microwave for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice looking
on April 20, 2023
Posted by: Michael58
from Ft. Lauderdale
After 2 weeks only , it began having issues with the drawer opening and then closing right away. Now off and on, the digital pad won't accept time but asks what food type. The electronics are already failing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café , Café Appliances, April 20, 2023
Hello - Thank you so much for taking some time to share your review. We're sorry to see that you are running into issues with the drawer and control pad. That is never something we'd expect to happen so soon after installation.
For the best assistance with this we'd recommend taking advantage of the warranty and getting one of our approved technicians out to check everything. We're confident that they can get everything working like new. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Thank again for sharing. Let us know if you need anything at all. - Jonathon@Café
For the best assistance with this we'd recommend taking advantage of the warranty and getting one of our approved technicians out to check everything. We're confident that they can get everything working like new. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Thank again for sharing. Let us know if you need anything at all. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
New microwave drawer is great!
on April 24, 2023
Posted by: MiMi1957
from Ridgeland,MS
The GE Cafe microwave drawer model takes some getting used to if you’ve been using a counter top model with door, but it’s really perfect for seniors like me and my husband. It’s easy to get food in and hot food out. The controls are easy to read and locating it near the table makes it very convenient.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, April 27, 2023
Hi there,
We’re so happy to hear that you and your husband have been enjoying your new microwave. We’re glad to hear that you were able to get used to the drawer configuration, and that it has provided you with so much convenience. We really love the easy-to-use controls on this model, and the large capacity means there’s plenty of room to cook your favorite foods. Thank you for taking the time to leave us your review and please know we are here should you need any assistance. -MichaelB@Café
We’re so happy to hear that you and your husband have been enjoying your new microwave. We’re glad to hear that you were able to get used to the drawer configuration, and that it has provided you with so much convenience. We really love the easy-to-use controls on this model, and the large capacity means there’s plenty of room to cook your favorite foods. Thank you for taking the time to leave us your review and please know we are here should you need any assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Door closes immediately
on May 4, 2023
Posted by: DaveJO
from Holland, PA
Everything about the new microwave meets our expectations except that the door will sometimes close immediately upon opening. Unfortunately, seems to be a somewhat common issue.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, May 5, 2023
Hello,
We’re glad to hear that your new microwave has met your expectations, but we understand that the door closing unexpectedly can be frustrating. This is not something we want or expect from our products. We recommend resetting the electronics of the unit by unplugging it for at least 2 minutes. If that doesn’t help, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@Café
We’re glad to hear that your new microwave has met your expectations, but we understand that the door closing unexpectedly can be frustrating. This is not something we want or expect from our products. We recommend resetting the electronics of the unit by unplugging it for at least 2 minutes. If that doesn’t help, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@Café
Written by a customer while visiting cafeappliances.com