Customer reviews from cafeappliances.com
Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Average customer rating
3.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
148
4 Stars
42
3 Stars
21
2 Stars
20
1 Star
51
71%of customers recommend this product.
(
133 out of
187)
Customer Reviews for Caf - 1.2 Cu. Ft. Built-In Drawer Microwave with Sensor Cooking and Sensor Reheat - Matte White
Customer Rating
4
Works wonderful!
on March 11, 2023
Posted by: Alexa0290
from Massachusetts
We love our cafe microwave! It’s simple and easy to use. The lock prevents my son from opening and closing the drawer. Love that the open/close is done by pressing a button. We noticed when cooking popcorn that the writing in the bag got on the bottom part of our microwave. I was able to wipe is off after scrubbing hard. I’m not sure if it’s the brand of popcorn or the microwave itself. I will have to try other popcorn bags to find out. Overall works well and great appliance!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Looks great and we thought it was great...until
on March 12, 2023
Posted by: Highly Displeased
from New york
So randomly. After 3 months of awesome joyful use. It's sparking inside. It's clean. There's nothing inside and it's sparking from the corner of the sliding tray. They clearly rushed to build during the pandemic shortage and created subpar products.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Dianna@Café, Café_Appliances, March 15, 2023
Hello- We appreciate you taking the time to contact us with your feedback. We always strive to providing solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. All the best! Dianna@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on March 18, 2023
Posted by: SolomonsSteph
from Solomons, Md
Not only is my microwave beautiful, it is efficient and cooks my food evenly. I love the lock controls since it is in reach of little fingers. I waited a long time to receive this but it was worth every minute!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it
on March 29, 2023
Posted by: GinR
from New Jersey
Works great. Heats and cooks quickly. Love it hidden away.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, April 13, 2023
Hello there,
We’re so happy to hear that you’ve been enjoying your new microwave and the powerful performance that it offers. Microwave drawers add a uniquely awesome appearance to your kitchen, and we really love the sensor cooking options on this model. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
We’re so happy to hear that you’ve been enjoying your new microwave and the powerful performance that it offers. Microwave drawers add a uniquely awesome appearance to your kitchen, and we really love the sensor cooking options on this model. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Well satisfied so far
on March 30, 2023
Posted by: Hesigodfather
from Glen Carbon, IL
Goes well with our other GE appliances bought for kitchen remodel. Seems to have many convenience features even though I haven’t used them all yet. It may be a little difficult to clean the inside. Fairly expensive too.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 13, 2023
We appreciate you choosing GE Appliances and it's a pleasure having you in the Cafe family. If have any questions about using your microwave drawer oven, the Use and Care manual is a good place to find information. Here's a link to this document. Tips for cleaning your oven can be found on page 18.
https://products-salsify.geappliances.com/image/upload/s--SHCVZFDT--/38de56548dea5b31877a1f36a71c80e2ed423a6d.pdf?_ga=2.19320635.224210008.1681406750-575474648.1665505672
Thanks for leaving a review and have a great day!
Sylvia@Cafe
https://products-salsify.geappliances.com/image/upload/s--SHCVZFDT--/38de56548dea5b31877a1f36a71c80e2ed423a6d.pdf?_ga=2.19320635.224210008.1681406750-575474648.1665505672
Thanks for leaving a review and have a great day!
Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loveit
on April 14, 2023
Posted by: Green7
from DeWitt, Iowa
It's so easy to use, the draw is best thing, perfect highth for me
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 20, 2023
Greetings! Thank you for providing us with your valuable feedback. We are so happy to hear you are loving your new microwave drawer and its ease of use. This is such a beautiful model with many great cooking features that we hope you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DOOR DOESNT ALWAYS CLOSE
on April 15, 2023
Posted by: Dancemama
from CARSON CITY
WAS AUTOMATTICALLY CLOSING NOW THE DOOR GETS STUCK AND HAVE TO HIT THE CLOSE BUTTON TWICE FOR IT TO CLOSE. HAVENT NOT EVEN HAD IT INSTALLED THAT LONG. VERY ERY DISAPPOINTED IN THE PRODUCT. I FOUND ITS WASTE OF MONEY. WISH I DIDN'T PURCHASE IT. WILL NOT RECOMENT IT TO ANYONE.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, April 17, 2023
Oh no!
We're so sorry that you're having trouble with your new microwave oven door. This can be such a hassle and we want to help you.
We recommend unplugging the unit and plugging it back in. If that doesn't work, service may be needed. Please take full advantage of your warranty and schedule an appointment. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available.
Please reach out whenever you need us, at anytime. Have a great day. - Tierra@Café
We're so sorry that you're having trouble with your new microwave oven door. This can be such a hassle and we want to help you.
We recommend unplugging the unit and plugging it back in. If that doesn't work, service may be needed. Please take full advantage of your warranty and schedule an appointment. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available.
Please reach out whenever you need us, at anytime. Have a great day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features. Easy installation
on April 19, 2023
Posted by: Famja
Very happy with purchase. Would recommend to everyone
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 25, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are ecstatic to hear you are loving your new microwave and its easy installation. This is such a beautiful model with many great cooking features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your new microwave for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com