Customer reviews from Newair
NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
4
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
1
Yes, to modify but not at the current price.
on March 13, 2022
Posted by: Collector and tester
from Maryland
The 1500 has the same noisy electronic expansion valve (EEV) as the 840 so if this is put in area where you can't hear it then I would consider it. The other issue is the air circulation, I placed calibrated sensors on all 3 shelves and the bottom drawer and monitored the system for 2 weeks. The top to bottom difference was 10-15 degrees and 5-15% humidity, when the compressor kicks on temp and rh swing 10-15 degrees and 5-15% rh 3-4x an hour. I had tested (3) 840s prior to this 1500 and all of them had the same issues, loud EEV and temperature and humidity swings were to excessive. NewAir did take them all back but still has failed to refund me for the last unit I returned (11/10/2021). I decided to modify the system because their customer service although responsive does not follow through half the time so good luck. I designed and printed custom intake and return plenums for 30mm and 40mm ultra quite fans. Once those were installed I again monitored the system for 2 weeks and what a difference, top to bottom is 0.75 degree difference and the 24hr swing is +-0.6 degrees. The humidity top to bottom is now 1.5% difference and the 24hr swing is +-1.5%. To solve the loud clicking noise coming from the EEV took a combination of sound deadening materials and dampening techniques, it still makes the clicking noises I can just barley hear it now. There is no cooling/heating/humidifying system that has the rolling drawers and led lights at this price range. Just be aware it's noisy (audible from 10-15ft) and the temp and rh swings vary greatly from top to bottom and over a give period of time which you would expect (they even state 2% variation in the manual) but not 10-15% difference. Would I recommend it...yes if you are willing to solve the issues and deal with spotty customer service. It's a great base system to start from and if you are a tinkerer it doesn't take much to make it an exceptional system, that is the only reason I would suggest it. If you are looking for a plug and play system unfortunately this is not it and I would seriously consider other options before putting any cigars of value in this system.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Mega Cabinet
on March 9, 2022
Posted by: BrothaStogie
from Inland Empire
Alright, so after actually putting this thing in use, this cabinet is amazing. I use this unit to store my boxes of cigars that I don't want out of the box!!....Love the size of this unit!.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Massive
on March 8, 2022
Posted by: Martin Amaya Cigar Reviews
from Plano, TX.
When I first got this humidor, i thought it was way bigger than I thought it was going to be, but it's perfect for the amount of inventory that I have. It's beautiful enough that my wife even thinks it's a decorative piece and it can now be displayed downstairs. Thanks NewAir.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
NewAir 1500
on March 7, 2022
Posted by: RR
from Memphis
This unit is excellent, just like the previous unit (840 count). If you have the expendable income, and want to make a sound investment in your cigars, this is the unit for you. Would highly recommend
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Best Humidor on the market today
on March 7, 2022
Posted by: Rocky Mountain Cigar Show
from Colorado
I was very quickly outgrowing my old humidor and started looking at this one. I was able to fit everything I owned in and was still had more then enough room to add way more cigars. The temp and humidity never move on this thing once set and allowed to fully season. The drawers and amazing and slide with ease. The lights are amazing and so much better then the single dome I had on my old one. The water tank is big and fairly easy to fill and see fill line. The only recommendation I have is that it you buy this and have many single, non boxed, cigars then get trays for the singles so you can stack them like boxes. I bought a tray per brand and stack the trays just like boxes and am able to better organize because of it. This is a huge winner of a humidor and don't see myself needing anything else for years to come.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Well made and Beautiful
on March 7, 2022
Posted by: Joe from New York
from New York
Well made, looks great. Only thing is have to set temp setting at 72 degrees to maintain 70 degrees, no big deal. Use Bodeva packs both to season it and now maintain 69% humidity. It's not going to hold 250 cigars unless none of them are in boxes even then it would be packed solid. Not an issue for me, size is perfect for my use, but others should consider a larger size if necessary.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH1K5BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH1K5BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Pricy, but valuable
on March 7, 2022
Posted by: Tim S.
from Phoenix, AZ
This humidor isn't cheap, but it rings all the bells. Shelves are laid out extremely well with smooth sliding action. And the built in humidifier is a welcome addition. Love this thing!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Investment
on March 3, 2022
Posted by: Gabriel
from Kansas City, MO
Saying goodbye to the days of wood humidors, humidification packs and temperature fluctuations. My cigars now have an environment that they truly deserve. Cheers!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair