Customer reviews from Newair
NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
4
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
What an ABSOLUTE BEAST!
on January 24, 2022
Posted by: TheDapperCigar
from New York
Verified Purchase:No
Couldn't wait to get this humidor delivered. As a collector of cigars, bigger is always better! I have the 400-ct New Air humidor as well, so now I have 1 for my everyday sticks & 1 for aging boxes!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH1K5BK00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH1K5BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: TXMike
from Fort Worth, TX
Verified Purchase:Yes
Holds many cigars both boxed and singles. Holds more than it looks. Holds temp and humidity perfectly. The humidity is off by 1% based on two other hygrometers. Temperature right on. Cigars are love to be proper humidified and consistent temperature. Cigars are smoking better already.
Response from NewairBy Customer Care, January 16, 2023
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Stephen V
from Scottsdale AZ
Verified Purchase:Yes
I bought the smaller Newair unit 250 count and it was great however I started increasing my selection and out grew the 250 count quickly I have shopped around and I believe this is the best unit out their! I am very pleased with the unit one of the best I seen yet!
Response from NewairBy Newair, Customer Service, April 27, 2022
Thank you for posting your comments in regards to the NCH1K5BK00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jerbear
from Arizona
Verified Purchase:Yes
Like the size of this humidor for my collection. But filling the water up is a little bit of a pain. It makes more noise than my previous two units that were thermoelectric, and none of the reviews stated this. But i guess i can get use to it due to the fact it holds more cigars.
Response from NewairBy Newair, Customer Service, January 3, 2023
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Brad
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a recent purchase for me so it may be early to give a thorough review of its performance. Things I like: - The ease of setup - Its digital displays - Seasoning the spanish cedar (I used 84% Boveda packs) which sped the process of bringing the unit up to 72% humidity, I then transitioned to distilled water and the humidity level has held steady. - The size of the unit. It allows plenty of room for your cigars to breathe.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Greatest humidor
on February 13, 2023
Posted by: Bill S.
from Columbia SC
Verified Purchase:No
Works as advertised. The 1500 keep the temp and humidity perfect. The unit operates just like I wanted and am so happy to have chosen New Air 1500. I saw many videos and selected the best one offered. I look forward to many years having a perfect home for my cigars.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Delano
from Phoenix, AZ
Verified Purchase:Yes
Still pretty new, however overall I am very satisfied with it. Have noticed that the digital hygrometer is off by about 5%, still trying to figure out if there is a way to calibrate it.
Response from NewairBy Newair, Customer Service, June 17, 2022
Thank you for posting your comments in regards to this product NCH1K5BK00 . We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Sam G
Verified Purchase:Yes
I am an avid cigar collectors and have had many Humidor/Cooler. This is the only one with such lout constant clicking noise. It is unbelievable that they could not stifle it with any means of insulation.
Response from NewairBy Newair, Customer Service, January 14, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair