Customer reviews from Newair
NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
4
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
5
Well made and Beautiful
on March 7, 2022
Posted by: Joe from New York
from New York
Verified Purchase:No
Well made, looks great. Only thing is have to set temp setting at 72 degrees to maintain 70 degrees, no big deal. Use Bodeva packs both to season it and now maintain 69% humidity. It's not going to hold 250 cigars unless none of them are in boxes even then it would be packed solid. Not an issue for me, size is perfect for my use, but others should consider a larger size if necessary.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH1K5BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH1K5BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
The ULTIMATE NewAir Humidor!
on January 11, 2022
Posted by: Insomniac (from Should I Smoke This)
from New Jersey
Verified Purchase:No
I've had this humidor for a couple weeks now, and I have to say, from the features and stability to the overall aesthetic of this unit, this is THE BEST NewAir humidor yet (and I've owned ALL of them). It has BIG TIME capacity - I currently have 10 boxes of cigars in there and it still looks completely empty. And the built-in heating / cooling / humidification are incredible. You pour in some distilled water - set it - then forget it. It keeps the temperature and humidity right where I set it within +/- 2 degrees and percent. It's QUIET. The lighting works fantastically. NewAir really outdid themselves this time. I HIGHLY RECOMMEND THIS UNIT!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Completely happy with this humidor.
on March 19, 2022
Posted by: NoMan89
from North East, PA.
Verified Purchase:No
Prior to buying this humidor, I had multiple traditional humidors scattered throughout. It was not enjoyable to constantly monitor them. I enjoy a multitude of cigars, and protecting them was a chore, not a joy. When I researched "wine-cooler humidors," this one struck me for several reasons. It's beauty caught my eye, but the adjustable humidity is what sold me. The temperature and humidity controls are adjustable, and this was a huge selling point for me, and they coordinated and stabilized, so there are few surprises regarding the state of my sticks. I was able to transfer all my smokes to one humidor, they are well protected, and it is great to look at. It isn't "silent running," but it is within acceptable limits for what it does. And customer service is top notch. I had one question about it a couple months after purchase, and I received my answer regarding an engineering question the same day. I HIGHLY recommend this company and this product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Happy That I Bought It.
on March 5, 2024
Posted by: Walt
from Prescott AZ
Verified Purchase:No
At first I had some problems with the unit. It was not staying at the humidity setting. I contacted customer service and they were extremely helpful. It is now holding temp and humidity and is keeping my collection of over 1200 cigars in great condition. I would definitely buy again.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review on the product NCH1K5BK00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review on the product NCH1K5BK00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
My new favorite humidor
on December 22, 2021
Posted by: StogieChik
from Riverside, Ca
Verified Purchase:No
I absolutely love my new 1500 count humidor. The assembly is pretty simple. It's heavy so I did need help. I seasoned it a couple times and now my cigars are in there. The humidor is roomy to fit my large selection of cigars. What I love about it is that the temperature doesn't change if my room gets hotter or colder which is an issue I've experienced with other humidors. I highly recommend this humidor or any of the New Air humidors.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
Good luck actually getting it
on August 2, 2023
Posted by: Nothappy
from Danbury ct
Verified Purchase:No
Good luck actually getting this unit, nightmare company to deal with, now they have my money and i cant purchase a humidor until this is resolved...buyer beware...
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: GeneF
from Maryland
Verified Purchase:Yes
Just received it but arrived quickly in great condition. Quality appears to be really nice. Tons of room for cigars even in original boxes. Still letting it come to temp and humidity before adding my cigars. Love it so far.
Response from NewairBy Newair, Customer Service, December 16, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Investment
on March 3, 2022
Posted by: Gabriel
from Kansas City, MO
Verified Purchase:No
Saying goodbye to the days of wood humidors, humidification packs and temperature fluctuations. My cigars now have an environment that they truly deserve. Cheers!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair