Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
685
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
25
90%of customers recommend this product.
(
742 out of
823)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
3
Great equipment no Rebate
on September 23, 2024
Posted by: Waiting for Rebate
from Oregon
My washer and dryer are great but my rebate has never shown up. Purchased July 15 today is September 23.
Response from Speed QueenBy Margie, Customer Support, October 10, 2024
That's so strange! If you are needing an update on the submitted rebate, please email nationwiderebatecenter@360incentives.com or call 888-324-4030 (Monday-Friday 9:00AM – 9:00 PM EST and Saturday 9:00AM – 5 PM EST). This team should be able to provide you a status update since they are processing the rebate claims. Should you hear back on your claim and still need support, just let us know!
Written by a customer while visiting Speed Queen
Customer Rating
2
A Bit Disappointed
on September 25, 2024
Posted by: Senior from CA
from California
I purchased a new SQ dryer to complement my new SQ washer although my previous dryer was still functioning well. When installed, the new dryer protrudes about 3" from the new washer because according to the installer, there is no provision for the exhaust tubing at the rear of the dryer. I did not have this problem with my existing dryer.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 10, 2024
We appreciate you sharing this experience with us, and we're sorry the installation wasn't what we'd expect. The dryer does need sufficient clearance and an adequate air supply for proper operation and ventilation. We recommend around 6" minimum when venting from the rear of the dryer. If there is more space thats perfectly fine and may even be better as far as air flow, but you could move the dryer back to that 6" clearance if it would help everything be more flush. Alternatively, you could reposition the washer to match the dryer's placement! If you need a copy of the Installation Guide for the dryer or washer, just let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
We like what we bought
on September 29, 2024
Posted by: Bab50
from Hawaii
We chose this model because of more manual settings. It has more room inside and is a quiet machine. It performs well and does the job we want.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The best!
on October 3, 2024
Posted by: Mickeylou5
from Decatur, Mi
Works very well. I got the classic modle with analog dials. No ridiculous bells and whistles.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Speed Queen washer/dryer
on October 10, 2024
Posted by: myhazeleyes72
from St. Louis
One of the best purchases I could have made!! Wish I would have bought them 30 years ago!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Wonderful
on October 18, 2024
Posted by: J Clark
from Tampa
I absolutely love the simplicity, there are things in life that don’t need to be complicated, laundry is one of them. Grateful that this product works well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
I like clean clothes
on October 19, 2024
Posted by: Old house
from Urbana, Illinois
Samsung and Maytag both broke. I just want to do laundry with a machine that cleans and doesn't break. I went to the laundry mat for 6 weeks deciding to spend the extra money and glad I did. It is loud but I assume its because the parts are metal not plastic.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Dryer
on October 20, 2024
Posted by: Tlbr
from St Louis MO
Best dryer I have ever owned. I would recommend to all my friends.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen