Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
648
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
705 out of
782)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Outstanding Quailty
on September 15, 2024
Posted by: Shay79
from Oklahoma
Where have you been all my life? We have literally bought every brand on the market and they are all junk. When I found Speed Queen, I had no idea.I had found a hidden gem. I have been using my dryer for long enough to know it is amazing. I am hoping to be able to save up to replace my washing machine next. Wonderful American made product..
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
review
on September 16, 2024
Posted by: consumer
from Pa. 18377
seems to be a better built Machine than those offered from the big Box Stores.
Time will tell
Time will tell
Written by a customer while visiting Speed Queen
Customer Rating
5
Completely dries towels in the shortest time.
on September 20, 2024
Posted by: Bebof
from Albany, New York
My previous dryer did not dry large towels completely but my new Speed Queen Dryer does. However, my machine came out of the box with spots imbedded in the drum and door that will not wipe away. Not a good example of quality.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent dryer
on September 21, 2024
Posted by: NGTX
from Corpus Christi
Get this dryer. Easy and simple to use, clothes come out basically wrinkle free, ample capacity drum. I am thoroughly satisfied with purchase and will continue to purchase speed queen products.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Great equipment no Rebate
on September 23, 2024
Posted by: Waiting for Rebate
from Oregon
My washer and dryer are great but my rebate has never shown up. Purchased July 15 today is September 23.
Response from Speed QueenBy Margie, Customer Support, October 10, 2024
That's so strange! If you are needing an update on the submitted rebate, please email nationwiderebatecenter@360incentives.com or call 888-324-4030 (Monday-Friday 9:00AM – 9:00 PM EST and Saturday 9:00AM – 5 PM EST). This team should be able to provide you a status update since they are processing the rebate claims. Should you hear back on your claim and still need support, just let us know!
Written by a customer while visiting Speed Queen
Customer Rating
2
A Bit Disappointed
on September 25, 2024
Posted by: Senior from CA
from California
I purchased a new SQ dryer to complement my new SQ washer although my previous dryer was still functioning well. When installed, the new dryer protrudes about 3" from the new washer because according to the installer, there is no provision for the exhaust tubing at the rear of the dryer. I did not have this problem with my existing dryer.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 10, 2024
We appreciate you sharing this experience with us, and we're sorry the installation wasn't what we'd expect. The dryer does need sufficient clearance and an adequate air supply for proper operation and ventilation. We recommend around 6" minimum when venting from the rear of the dryer. If there is more space thats perfectly fine and may even be better as far as air flow, but you could move the dryer back to that 6" clearance if it would help everything be more flush. Alternatively, you could reposition the washer to match the dryer's placement! If you need a copy of the Installation Guide for the dryer or washer, just let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
We like what we bought
on September 29, 2024
Posted by: Bab50
from Hawaii
We chose this model because of more manual settings. It has more room inside and is a quiet machine. It performs well and does the job we want.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The best!
on October 3, 2024
Posted by: Mickeylou5
from Decatur, Mi
Works very well. I got the classic modle with analog dials. No ridiculous bells and whistles.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen