Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
685
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
25
90%of customers recommend this product.
(
742 out of
823)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
1
Timer broke
on November 20, 2023
Posted by: Mag91
from New Jersey
Bought dryer and used it in auto setting. Never turns off. Waited two weeks for a part for a brand new dryer.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, November 27, 2023
Oh no, Mag91! Thats definitely not the experience we're wanting anyone to have. Hopefully everything is now back working the way expected after the new timer was put in. One thing to note is when selecting the cycle, turn the timer knob clockwise only. If turned counterclockwise, this could cause the timer to not advance in the auto-dry cycle as it is only designed to be turned clockwise. Should there ever be any questions or concerns we can assist with, let us know at our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
The Laundromat Uses Them, Why Not At Home!
on November 22, 2023
Posted by: Transportman
from Savannah, GA
Speed Queen is a bit expensive, but well worth the extra dollars. When I needed to replace my washer, I decided I would replace the dryer as well. Pretty much knew I would but Speed Queen, but wanted a machine that, possibly, would outlast me. With a 25 year lifespan, it just might, as I’m 73. Dries great and is easy to operate. No regrets whatsoever in spending more. Plus handles bulky items very well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washer and dryer on the market today
on November 22, 2023
Posted by: DBTB
from Semmes, Al
Great washer dryer combination on the market today.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very good dryer
on December 3, 2023
Posted by: Lslipple
from North Carolina
The dryer works very fast and dries very well, even with different weight of clothes everything is dry,
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
THE BEST!!
on December 9, 2023
Posted by: Nonna7
from Mississippi
I wish I had known about this brand years ago!!!! I am in LOVE with my Speed Queen washer and dryer!!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The absolute best!
on December 11, 2023
Posted by: RB12
from Kingsport, Tn
The best quality of any dryer I've ever owned. So glad I purchased a Speed Queen! Nothing like it!
Written by a customer while visiting Speed Queen
Customer Rating
5
Electric dryer
on December 12, 2023
Posted by: Pre tho
from Tennessee
Best dryer I have had for short period of time love the size too
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Very basic machine. No frills.
on December 28, 2023
Posted by: Di Yr
Hope its a reliable machine because I gave up many features that I had in prior machines.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, January 9, 2024
Hi, Di Yr! Our goal is always to provide the most reliable products we can, but don't hesitate to connect with us should there be any questions or concerns we can help with!
Written by a customer while visiting Speed Queen