Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(865 Reviews)
Rating breakdown 865 reviews
5 Stars
691
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
26
90%of customers recommend this product.
(
748 out of
830)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
3
Was so excited, now I'm unsure.
on September 6, 2024
Posted by: Kenzie
from Idaho
We were so excited about our Speed Queen purchase, and have heard such amazing things. After less than a month our dryer's timer stopped working. I started the dryer at night before bed and when I woke up it was still running...could of burnt the house down, the clothes were SO hot. It has been over a month and getting it fixed through the warranty is slow. I don't know if I can trust this machine. We spent a lot of money and I'm not sure if it was worth it. Did we just get a fluke lemon dryer? So far the washer has been great.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, September 16, 2024
Wow, Kenzie! This is disheartening to hear, and we apologize this happened. We see where you mentioned the repair has taken longer than either of us would expect, and we'd love to help make sure this is resolved as quick as possible. When you can, connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) so we can understand more about what's causing this delay and determine how to assist.
Written by a customer while visiting Speed Queen
Customer Rating
5
I Love My New Dryer
on November 8, 2024
Posted by: AmberP0106
from Brookhaven, MS
I love how quiet this dryer is! I love the quality build of this machine! It doesn’t take long to dry a load of clothes and it really gets my hair and my daughters off the clothes! I like that the door was reversible. I’m still getting used to not having to reach over the door to swap the laundry!
Written by a customer while visiting Speed Queen
Customer Rating
5
Top-Notch Laundry Workhorse
on August 22, 2025
Posted by: Patman1954
from Waynesboro, Mississippi
This dryer has exceeded my expectations of drying my washed clothing and such!
The built-in light that comes on when you open the door (which is adaptable to be mounted as a left-side opens or as a right-side opens) - is really helpful. The dryer is very quiet while operating, too.
The built-in light that comes on when you open the door (which is adaptable to be mounted as a left-side opens or as a right-side opens) - is really helpful. The dryer is very quiet while operating, too.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Exactly what we wanted
on August 26, 2025
Posted by: Baja
from Jefferson Iowa
We bought our Speed Queen dryer because of the brand's reputation for reliability. We also wanted a Made in USA machine. We are so happy with our Speed Queen. The quality of this machine is very good. It dries clothes perfectly and without any fuss. We don't have to worry about circuit boards failing as we did with our previous dryer. The machine is easy to use. Best part? No error codes. Thank you Speed Queen for making a reliable product right here in the Midwest.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Milford Michigan
Verified Purchase:Yes
Bought 2 months ago and saw they are giving 10 years warrantys now. Be nice if they give that to purchasing their products
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Kris B
from Alpena, Mi
Verified Purchase:Yes
I would only change one thing on my washer, let the water continue to fill the tub when the lid is open.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Liz614
from Rantoul, IL
Verified Purchase:Yes
Quality product. Quiet operation compared to old dryer. I like having a light inside the dryer, and the location of the lint screen in the front inside area of the dryer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Patrice
from Oregon
Verified Purchase:Yes
Although my 2019 Speed Queen Washer/Dryer set is basic it cleans well and works well and I am pleased with it. There is a bit more noise than my former washer/dryer set, but not enough to keep me from purchasing the set all over again.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen