Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Best dryer I've ever had!
on October 30, 2022
Posted by: Pianoman51
from Brighton TN
I've some nightmarish dryers GE, Maytag and Kenmore. I've only had this Speed Queen a few months but me and my wife are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Dryer
on November 2, 2022
Posted by: Vk71
from Illinois
I have only had this dryyer for a short period but so far I have had no issues with performance. I like that it has the traditional dials and is not digital. The digital boards can be very expensive to replace. Made in the USA is a big plus for me!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Purchase
on November 2, 2022
Posted by: char22
from Arizona
I did extensive research on washers and dryers and Speed Queen had everything I wanted, basically a solid laundry pair without all the bells and whistles I didn't want. This brand costs more than average initially, but is definitely worth it, since they are made to last.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Don’t like the agitator speed don’t like the water
on November 8, 2022
Posted by: Knez
from Pennsylvania
Would not purchase again not enough options spin speed to slow need more water for bigger loads runs loud
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , November 8, 2022
We are very sorry to hear you are not satisfied with your Speed Queen product. You may reach out to your dealer to see if they have an exchange plan to possibly switch this one out to the one that would be suit your needs. We do value your feedback and will pass this message a long to our production team!
Written by a customer while visiting Speed Queen
Customer Rating
3
Take a wait and see attitude
on November 10, 2022
Posted by: Rose62
from PA
Have already had problems. Had to have a part replaced and lubricant added. Do your research.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , November 10, 2022
We are so sorry to hear you have been experiencing issues with your Speed Queen product. We value your feedback and appreciate your patience and understanding during this time. If there is anything more we can do for you, please feel free to give us a call so we can further discuss. We do hope to hear from you soon.
800-552-5475
800-552-5475
Written by a customer while visiting Speed Queen
Customer Rating
5
operating instructions
on November 12, 2022
Posted by: buzz70
from Heber Springs,ar.
For the price of your machines,there should be included in the units,all operating instructions.Requested operating instructions about 1 month ago.No paper work received yet. tc5003wn needs more water level selections.Otherwise we love the machines. Bought also dc5oo3we
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great dryer
on November 14, 2022
Posted by: Anonymous
from Galena, MO
This dryer does a great job getting the clothes dried. It's simple to use.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The best, hands down.
on November 15, 2022
Posted by: FitchburgFrank
from Fitchburg, WI
The Samsung washer/dryer frontloaders that came with our house worked well enough, but would require maintenance/repair/unclogging every couple of months, right when we had family visiting and needed to do lots of laundry. After repairing the rollers in our old dryer for the 2nd time in 6 months, I had enough. I was tired of my wife not being able to get the laundry done and worrying about that while still taking care of the kids.
So, we bit the bullet, spent more than we planned, and bought a new matching set of TC5 & DC5. These machines are truly great. I love that they're built here in Wisconsin, are burly, simple, and get the job done every time. The peace of mind it brings me, knowing I won't get a call from my wife at work letting me know the washer/dryer broke down again, is absolutely worth the cost.
If you're on the fence about Speed Queen, go with it. You won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen