Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
648
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
705 out of
782)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Whats not to like
on November 11, 2023
Posted by: shelly5970
from New Jersey
Love speed queen i know they are expensive compared to other machines but i had a set of these previosly for 25 years an I was hoping these will go 25 years...so far so good.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Replacing a 9 year old Speed Queen dryer
on November 13, 2023
Posted by: SEOW
from Alabama
This model is almost the same as my previous one. The only thing I do not like is they changed the cycle selection dial and it is now hard/stiff to turn and not as exact as to placement. Then you have to push a separate start button. Before, I turned easily the dial and pushed it in to start. Other wise it seems to be good so far.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Good machine
on January 12, 2024
Posted by: Melissa C
from Idaho
This machine is quite noisy. Has continued to run on two occasions for hours on end because the timing mechanism failed to advance.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Speed Queen is the Best!
on February 13, 2024
Posted by: AuntMoe
from Tennessee
My Speed Queen dryer is the quietest dryer I have ever owned. It dries fast, too.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best in our opinion!
on February 25, 2024
Posted by: Scott53
from Murfreesboro, TN
Like our first Speed Queen washer and our second Speed Queen washer purchased over 30 years later our recently purchased Speed Queen dryer is the perfect mate to our present second Speed Queen washer purchased last year! Superior reliability!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Solid Machine
on August 23, 2024
Posted by: Stateside Traveller
from Silverdale, WA
We were looking for a machine which was dependable and not cluttered with electronics - we found the Speed Queen - DC5003WE fit our needs to a "T."
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Was so excited, now I'm unsure.
on September 6, 2024
Posted by: Kenzie
from Idaho
We were so excited about our Speed Queen purchase, and have heard such amazing things. After less than a month our dryer's timer stopped working. I started the dryer at night before bed and when I woke up it was still running...could of burnt the house down, the clothes were SO hot. It has been over a month and getting it fixed through the warranty is slow. I don't know if I can trust this machine. We spent a lot of money and I'm not sure if it was worth it. Did we just get a fluke lemon dryer? So far the washer has been great.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, September 16, 2024
Wow, Kenzie! This is disheartening to hear, and we apologize this happened. We see where you mentioned the repair has taken longer than either of us would expect, and we'd love to help make sure this is resolved as quick as possible. When you can, connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) so we can understand more about what's causing this delay and determine how to assist.
Written by a customer while visiting Speed Queen
Customer Rating
5
I Love My New Dryer
on November 8, 2024
Posted by: AmberP0106
from Brookhaven, MS
I love how quiet this dryer is! I love the quality build of this machine! It doesn’t take long to dry a load of clothes and it really gets my hair and my daughters off the clothes! I like that the door was reversible. I’m still getting used to not having to reach over the door to swap the laundry!
Written by a customer while visiting Speed Queen