Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(865 Reviews)
Rating breakdown 865 reviews
5 Stars
691
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
26
90%of customers recommend this product.
(
748 out of
830)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Great upgrade!
on August 9, 2023
Posted by: Mightyquinn
from Fayetteville,NC
Does a great job at drying the clothes and I really like the lint trap as it is sealed so less lint can get by and into the vent. It seems like it catches more lint than our old dryer. My only 2 minor complaints is there seems to be a hidden spot under the lint trap that socks like to hide out in but once you know it's there it's not a big deal. I wish the knob to select your dyer setting had a little more feel/feedback as it's not very precise on what you are selecting but it does get the job done.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Loud And The Interior Is Corroding!
on October 26, 2023
Posted by: MLB82
from Minnesota
I purchased this dryer in August 2023. Everything seemed to be working fine until I noticed corrosion starting along the lint trap and on the upper part of the door. The corrosion started within 4-5 weeks of owning the unit. This is concerning and unacceptable. I have never spilt anything corrosive near or in the dryer and take care of my appliances. I have been in contact with an approved repair contractor and they said there shouldn't be a problem as it's under warranty. The repair company said they will most likely replace with parts. My question is will this happen again? I bought a Speed Queen for their reputation and longevity. For what I spent I expected much more.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 31, 2023
Hello, MLB82. This is certainly a new one for us, and this definitely isn’t something we’d expect to happen or reoccur. We’re glad to hear service has been set up to investigate this further to see what’s going on and to have it resolved for you. If there are any questions or assistance we can provide during this process, just let us know through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Whats not to like
on November 11, 2023
Posted by: shelly5970
from New Jersey
Love speed queen i know they are expensive compared to other machines but i had a set of these previosly for 25 years an I was hoping these will go 25 years...so far so good.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Replacing a 9 year old Speed Queen dryer
on November 13, 2023
Posted by: SEOW
from Alabama
This model is almost the same as my previous one. The only thing I do not like is they changed the cycle selection dial and it is now hard/stiff to turn and not as exact as to placement. Then you have to push a separate start button. Before, I turned easily the dial and pushed it in to start. Other wise it seems to be good so far.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Good machine
on January 12, 2024
Posted by: Melissa C
from Idaho
This machine is quite noisy. Has continued to run on two occasions for hours on end because the timing mechanism failed to advance.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Speed Queen is the Best!
on February 13, 2024
Posted by: AuntMoe
from Tennessee
My Speed Queen dryer is the quietest dryer I have ever owned. It dries fast, too.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best in our opinion!
on February 25, 2024
Posted by: Scott53
from Murfreesboro, TN
Like our first Speed Queen washer and our second Speed Queen washer purchased over 30 years later our recently purchased Speed Queen dryer is the perfect mate to our present second Speed Queen washer purchased last year! Superior reliability!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Solid Machine
on August 23, 2024
Posted by: Stateside Traveller
from Silverdale, WA
We were looking for a machine which was dependable and not cluttered with electronics - we found the Speed Queen - DC5003WE fit our needs to a "T."
I would recommend this to a friend!
Written by a customer while visiting Speed Queen