Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
4
Quirky but effective
on March 1, 2022
Posted by: UBE64
from PA
The dryer dries clothes well. I purchased it because I am very satisfied with my SQ washer, so I assumed I would love the dryer as well. It dries the clothes well. The major problem I have with it is that the door MUST remain shut at all times, even when not in use. I feel this is unsafe, and is the first dryer I ever had that operated this way. The knob even moves when it is not spinning if I remove the clothes a bit early, then the buzzer sounds and the clothes are all folded and put away! Quite unnerving. This would not happen if the door could remain open. Also, if I suddenly have to run out and need to stop the dryer fo a while, I have to keep the damp clothes in the dryer with a closed door. Not a fan of that. The cycle selection knob is not able to be moved with any precision when
selecting a cycle. The door is super hard to open, the machine moves every time I open
the door. As stated the clothes dry well, but the design of this machine should be carefully looked at and reconsidered.
selecting a cycle. The door is super hard to open, the machine moves every time I open
the door. As stated the clothes dry well, but the design of this machine should be carefully looked at and reconsidered.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
5
Great product
on March 1, 2022
Posted by: Eml1954
from Trevose, PA
I purchased a speed Queen washer about a year ago so when my dryer went I got a speed Queen dryer too.?
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
very good product
on March 2, 2022
Posted by: gravie
from virginia
does a good job at drying clothes.the only thing i do not like is the door opening from side. would be better if opened from top to bottom. good that is made in u s a.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best on the market!
on March 2, 2022
Posted by: Brett123
from Newport, RI
Machine is built way more solid than other dryers we've had. You can tell it was built to last.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Nice new machine!!!
on March 3, 2022
Posted by: Edjul
from Wilmington, De
Large capacity, great heat. Short cycles. This machine is commercial quality.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
THE BEST I COULD FIND
on March 3, 2022
Posted by: NONENONENONE
from SAN RAFAEL, CALIFORNIA
WORKS AS ADVERTISED
VERY EFFICIENT AND ENERGY SAVING
VERY EFFICIENT AND ENERGY SAVING
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Easy To Use
on March 3, 2022
Posted by: Nickel
from Imlay City
I love the uncomplicated dials. Gets the job done easily with no fuss.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Not as good as thought
on March 5, 2022
Posted by: TMassey
from Knoxville TN
Takes too long to dry towels & sheets & run again.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, March 11, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen