Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
685
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
25
90%of customers recommend this product.
(
742 out of
823)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
2
Very Loud, Even after technician came out
on February 4, 2022
Posted by: Lavonne
from West Lafayette, IN
The dryer does a good job of drying clothes. It is VERY loud. A technician came out and found that wires were up against the side, making the noise. He repositioned them, took the machine apart and tightened screws and bolts. Now, it starts loud but sometimes gets quiet partway through a drying cycle.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, February 7, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Best dryer I've ever owned.
on February 5, 2022
Posted by: Jwm12
from Michigan
Dries fast for a large capacity machine. Like the features. The price was compariable to other high end machines. I feel Speed Queen is a better quality machine.
Written by a customer while visiting Speed Queen
Customer Rating
5
Impressive
on February 6, 2022
Posted by: Redit
from Florida
I read reviews and was impressed with the warranty. I am even more impressed with how quiet both the washer and dryer are. Cleans well too. I love that it’s made in America
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Machine!
on February 9, 2022
Posted by: Washing beast
from Hopkinsville Ky
This thing is a beast! The best washing machine and dryer on the market. All negative reviews, I have seen are dead wrong. Hoping in will last a very long time and when we purchase another it will be a speed queen.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great washer
on February 9, 2022
Posted by: Bros
from Haubstadt, IN
Commercial like and great warranty. My repairman highly recommended and several other friends and relatives. Had 2 front load that didn't last, going back to top load. A little pricey but durability and low maintenance means more.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Wish I would of bought it a long time ago
on February 9, 2022
Posted by: Cessna310Q
from Louisville
By far my favorite washer that I have purchased. Like the simplicity of the selectors and the quick run time. Need to buy a second one for our Florida home
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
I love my speed queen!
on February 9, 2022
Posted by: Breezy
from NH
So pleased with my machines! They are everything I expected!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Slowwer than molassre s getting to me
on February 9, 2022
Posted by: KAPU
from Noxon, MT
Ordered washer dryer combo Dec.2nd, still waiting to receive the washser! Dryer got here a couple weeks ago. Unable to use it until I can first wash clothes at home, but it looks nice sitting in my half empty laundry room.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, February 11, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen