Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(865 Reviews)
Rating breakdown 865 reviews
5 Stars
691
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
26
90%of customers recommend this product.
(
748 out of
830)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Old School Quality but Needs New School
on October 4, 2025
Posted by: Bfd70
from Evansville, IN
Really a great machine that’s built like a tank!
Suggestion to Speed Queen: Listen to customers feedback regarding the Cycle Selection knob. The selection knob does need updated so that it has the ability to be rotated both clockwise and counter clockwise. For no other reason than to ensure the dryer will not stay continuously running!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Brig
from Amherst, New Hampshire
Verified Purchase:Yes
Excellent commercial home dryer. Dryer up grated since I purchased my washer. Works great and the placement of the lint collector is easier to clean. Dryer also has an inside light to see what you are doing
Written by a customer while visiting Speed Queen
Posted by: VLynn
from Inver Grove Heights, MN.
Verified Purchase:Yes
For what I paid for this dryer, It should operate better than it does. It takes a long time to dry clothes on any cycle. The lint screen is located in the center of the door opening and is basically in the way.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Florida
Verified Purchase:Yes
After using our new Speed Queen dryer I found that the lint vent doesn’t work properly and I have to open the screen vent weekly and vacuum it out and disconnect the vent pipe and vacuum it out too.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 7, 2020
Hello, and thank you for reaching out. We are sorry to hear that you are experiencing issues with the lint trap on your DC5. We offer a Lint Filter Guard through our Speed Queen Home Parts Store that can help resolve this issue. The Lint Filter Guard Part Number is the following: D510502W. You can order this part through your Speed Queen Dealer and have the part delivered there or to your home. You can also speak with our Technical Support Team to order the part. You can contact our Technical Support Team at: wecare@alliancels.com. We hope this helps!
Written by a customer while visiting Speed Queen
Posted by: Ralph Boston MA
from Boston, MA
Verified Purchase:Yes
Excellent machine! Reliable and quiet. Clothes dry quickly. Highly recommend Speed Queen.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: MJ Smith
from Tampa FL
Verified Purchase:Yes
Basic no frills dryer well made and Well reviewed over the years. Best part made in USA and reliable!!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
The dryer is not a high capacity machine. If you have a larger load it requires multiple cycles to dry. Also for very thick clothes....such as winter garments. Not comparable to my previous Samsung as far as capacity and dying ability.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Posted by: Woodrow
from Fairport Harbor, Ohio
Verified Purchase:Yes
Best Washer I ever bought. Will never go back to any others. Speed Queen is Made In USA and a well built Machine. It has an agitator in the middle which is way better than any High Efficiency Washer without the Agitator. Warranty that came with the washer was also the best and I did not have to pay for it, because Speed Queen has confidence in their product. USA MADE!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen