Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
4
Solid American made machine
on August 24, 2022
Posted by: pjb41
from Boston metro west
It seemed good at first,but, after a week, the drum made a loud grinding sound. We called our dealer for service, but it will take three weeks for a technician to come. I am completing this survey under the assumption that service is satisfactory.
I would recommend this to a friend!
Response from Speed QueenBy Customer service, August 25, 2022
Thank you for your inquiry!
We are so sorry to hear about your Speed Queen product. I understand your frustrations, we appreciate your patience during this time as well. We would love for you to give us a call and see if there is anything we can do to speed up the process and hopefully find a technician that can come out sooner. Give us a call 800-552-5475
Talk to you soon!
We are so sorry to hear about your Speed Queen product. I understand your frustrations, we appreciate your patience during this time as well. We would love for you to give us a call and see if there is anything we can do to speed up the process and hopefully find a technician that can come out sooner. Give us a call 800-552-5475
Talk to you soon!
Written by a customer while visiting Speed Queen
Customer Rating
3
I am not sure what you want in this square
on November 29, 2022
Posted by: jh22
from Odessa Tx
It is okay - when it first starts sounds like a jet engine taking off. Thank goodness it does quiet down toward the end.
Written by a customer while visiting Speed Queen
Customer Rating
5
Expensive, but you get what you pay for !
on April 15, 2023
Posted by: Fp dawson
from Colorado
We needed another washer dryer set to match the performance of our 20 year old Kenmore Elite set. Which was working well , but the washers transmission was leaking oil.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Professionally recommended
on June 17, 2023
Posted by: Mrm1
from Indiana
Appliance repair professional recommended and I'm glad I listened
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
So happy I made the switch!
on June 23, 2023
Posted by: Leia
from Denver, NC
After suffering with a competing brand's fancy front-loader for thirteen years, I asked my repairman what he would buy for his own family. So glad I heeded his advice to get a Speed Queen. We are loving our DC5003WE - it is no frills, but reliable, durable, and efficient.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Dryer!
on October 19, 2023
Posted by: Josephine
from Knoxville, TN
Gets really hot if I want it too but the permanent press cycle is the best! Clothes come out almost no wrinkles!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Worst Machine performance
on September 27, 2024
Posted by: Nink
Worst machine combos ever. Too expensive for low value.
Should be removed from market
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Should be removed from market
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No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 11, 2024
Hi, Nink. This is disheartening to hear. We would love the opportunity to understand more about your experience to see if there is a way we can turn things around. If we can help, please let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Posted by: Flyover country
from Moorhead MN
Verified Purchase:Yes
I love both the Speed Queen washer and dryer that I recently purchased. My laundry is finally clean and is done relatively quickly.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen