Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
685
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
25
90%of customers recommend this product.
(
742 out of
823)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
1
Not as durable as the washing machine
on October 13, 2023
Posted by: LeLe 29
from Louisiana
I hate this dryer. It’s been nothing but trouble since we purchased it
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 17, 2023
Well we definitely don't want you having any trouble with your dryer, and would love the opportunity to help with this! When you have the chance, please reach out to our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) so we can get a better idea of what's going on.
Written by a customer while visiting Speed Queen
Customer Rating
1
Never been so disappointed!!!
on March 28, 2024
Posted by: TammyLu5000
from Silver City, NM
For all the money I paid thinking I was getting an exceptional product, I've never been so disappointed with a washing machine in my life!!! Ready to throw it out the back door!!!
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, April 3, 2024
We're truly disheartened to hear this, TammyLu5000, and apologize for any disappointment you've faced. We'd love the opportunity to help with this if you would like to connect with us directly for support and share what's been going on. We're available through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Posted by: Joe Sca
from Revere, MA
Verified Purchase:Yes
Dryer is used by 2 families
Needed an appliance with excellent warranty
Brand used in commercial businesses and was confident that I would not have to replace my dryer again for many years
Needed an appliance with excellent warranty
Brand used in commercial businesses and was confident that I would not have to replace my dryer again for many years
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Difficult to understand drying parameters
on April 27, 2021
Posted by: meds
from Saratoga California
Previously owned Maytags. Drying options worked very well.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 28, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Throwing in the Towels
on June 18, 2021
Posted by: Azulak
from Omaha, NE
We couldn't be happier with our purchase of the SpeedQueen- DC5 dryer. While we are still getting used to the machine and figuring out what settings to use for our needs, we have been nothing but pleased with the results. There are more than enough options to choose from but not so many that you become overwhelmed. Well worth the money.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
You pay for what you get
on July 6, 2021
Posted by: Bryant 232
from Port Deposit MD
WE had the matching washer and dryer about 4 years and sold the house - of course the new owners wanted my rather new toys so I lost out - once in the new place we moved to wife burned up the washer washing heavy loads in about 6 months - out with the old and in with the new - purchased a matching set again and very pleased
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Made in USA
on July 13, 2021
Posted by: Belladonna
from Nebraska
I wanted a washer and dryer that was not digital and made in the USA. Love these machines.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Quick and quiet
on July 16, 2021
Posted by: Wallace826
from Cleveland Ohio
I've only had this dryer for 3 weeks, but so far, I love it. It dries very efficiently with 4 heat setting,, and I like the extended tumble feature. I was also very glad that the drying rack was available for delicate items, shoes, etc. The fully attached lint filter is ingenious --lint can't get into the exhaust pipe and block it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen