Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Great product
on July 16, 2021
Posted by: SuzieQCuti
My clothes are dry after the first round! They are not too hot when the load is done. It is just right!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Better than I was expecting
on May 3, 2022
Posted by: ElizTN
from East Tennessee
Dryers aren’t as flashy as washers, so I wasn’t expecting to be immediately wowed. I just needed a dryer; I wanted one made in the USA that promises to last longer than 6 or 7 years, so I got this Speed Queen. I was pleased to actually find it leaps and bounds above my old Samsung. The sensor dry actually gets the load dry without me needing to restart it one or two extra cycles. The cool down tumble helps the clothes feel cool and less wrinkled by the time I take them out. I love this dryer! When we need a new washer, we will definitely buy Speed Queen!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Good dryer
on June 23, 2023
Posted by: Kristi5169
from Ohio
This dryer is very good. Only fault I had was the regular drying cycle gets so hot that it ruined 2 of my covers for my dogs bed. It melted the fibers
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Had some sort of grease on the drum
on April 3, 2024
Posted by: John 66093
Our old speed queen dryer lasted 15 years so I purchased another one. This one works fine however had some sort of grease on the drum that I didn’t realize and it ruined some clothes. So I scrubbed and cleaned it off and am so far getting along.
Response from Speed QueenBy Margie, Customer Support, April 9, 2024
Oh no, John 66093! There must have been a some grease left over from manufacturing, and we apologize this transferred to your clothes. While this isn't something we woule expect, we do have some tips for removing grease stains that may work and if interested in giving it a try, visit https://speedqueen.com/scoop-blog/knowledge/removing-grease-from-your-garments/
Hopefully this will help, but please don't hesitate to connect with us if you have any questions or concerns! We're available for you through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Hopefully this will help, but please don't hesitate to connect with us if you have any questions or concerns! We're available for you through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
1
Not as durable as the washing machine
on October 13, 2023
Posted by: LeLe 29
from Louisiana
I hate this dryer. It’s been nothing but trouble since we purchased it
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 17, 2023
Well we definitely don't want you having any trouble with your dryer, and would love the opportunity to help with this! When you have the chance, please reach out to our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) so we can get a better idea of what's going on.
Written by a customer while visiting Speed Queen
Customer Rating
1
Never been so disappointed!!!
on March 28, 2024
Posted by: TammyLu5000
from Silver City, NM
For all the money I paid thinking I was getting an exceptional product, I've never been so disappointed with a washing machine in my life!!! Ready to throw it out the back door!!!
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, April 3, 2024
We're truly disheartened to hear this, TammyLu5000, and apologize for any disappointment you've faced. We'd love the opportunity to help with this if you would like to connect with us directly for support and share what's been going on. We're available through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Posted by: Joe Sca
from Revere, MA
Verified Purchase:Yes
Dryer is used by 2 families
Needed an appliance with excellent warranty
Brand used in commercial businesses and was confident that I would not have to replace my dryer again for many years
Needed an appliance with excellent warranty
Brand used in commercial businesses and was confident that I would not have to replace my dryer again for many years
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Difficult to understand drying parameters
on April 27, 2021
Posted by: meds
from Saratoga California
Previously owned Maytags. Drying options worked very well.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 28, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen