Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
This dryer is AMAZING!
on May 29, 2024
Posted by: Danielle S
from Springfield Louisiana
So quiet! My last dryer did not capture all of the lint…I was constantly having to dust/wipe down my walls, washer, dryer, etc….the Speed Queen does an exceptional job of keeping the lint in the trap.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best on the market
on August 27, 2024
Posted by: Alberta
from Hanover, WV
I love my dryer. Dries much faster than previous dryer. Very satisfied with Speed Queen washer and dryer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Works as promised
on September 16, 2024
Posted by: 24Tim
from Fairport, NY
I recommend reading the product manual to get full use of the options. It will make getting great results easy.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
This is simply the best!
on October 11, 2024
Posted by: Nifty 55
from Indianapolis Indiana
I am 73,so I have owned several washers over the years. Best purchase ever. This is one solid machine!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Wish I would have bought one sooner!
on October 15, 2024
Posted by: Lana_Char
from Mississippi
We’ve wasted so much money and on “fancy” appliances. But none of them lasted. Wish we would have bought the speed queens years ago
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
VERY EFFICIENT DRYER--WORKS GREAT
on October 28, 2024
Posted by: AFILW
from Colorado Springs, CO
With our old dryer, we often had to run it for two cycles to get things really dry. That's not the case with our new Speed Queen--things get good and try the first time around. Seems relatively quiet too. Overall, it's doing what we wanted and expected it to do, so we're very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Faulty thermostat?
on November 3, 2024
Posted by: KimBob
from Worden, MT
My dryer turned off without a signal. It just stopped. I smelled what seemed to be hot plastic. I opened the door to check the clothes. They were still wet. I tried to restart it without luck. I left the front door open for 10 minutes. Evidently it needed to cool down, as it started after that. I then immediately called Fred's Appliance. They will schedule a service call. I paid ALOT of money for the set. And, I better not be charged for a service call.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, November 6, 2024
Thank you for sharing your experience, and we're sorry to hear about the trouble with your dryer. We can understand how this can be concerning, and its reassuring to know that Fred's Appliance has already scheduled a service call to have this addressed as quickly as possible! The manufactuer's repair warranty covers all parts and labor if a part has failed due to imperfections from material or workmanship. If we can help answer any questions or assist with this situation, please let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washer/dryer we've owned.
on November 17, 2024
Posted by: BryanLane
from Indiana
Our previous Speed Queen washer/dryer was passed down to us and made in the early 90's. They served us and 4 kids for over 12 years. We purchased new set because we'll be passing the old set down to the kid.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen