Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Invest in a Speed Queen!
on October 11, 2023
Posted by: Karen H
from Collinsville, IL
I finally bought the Speed Queen washer/dryer and even though I've only owned the set fewer than 3 months, I think it really washes and dries my clothes SO much better than my front loader Maytag.
Written by a customer while visiting Speed Queen
Customer Rating
5
Basic, simple and Amazing
on October 13, 2023
Posted by: Dkw9
from Missouri
This washer and dryer combo is amazing. I love that it actually fills with water and gets clothes clean in less time than my previous set. Love it! And it’s made in the USA
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Wouldn't choose this one again.
on November 1, 2023
Posted by: sjmom52
from Iowa
It does a good job drying if you set it correctly. My dryer in the past I could turn the knob back to the setting needed. This dryer you can turn it back, but in doing so it may not ever stop running. My dryer has run for over 10 hours at time because I was turning the dial counterclockwise. You have to turn the knob only clockwise or you may break it. The lint trap is in dumb location, in the front on the bottom. Your clean clothes fall into it and get the lint on them if you don't empty it as soon as you open the door. If you have someone in your household with long hair, you will find a lot of that in the cover on the lint trap, so you can't get it completely clean each time. The wrinkle out setting doesn't seem to get any wrinkles out.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, November 7, 2023
Thank you for sharing your feedback with us, Sjmom52! When selecting the cycle, turn the timer knob clockwise, failing to do so can cause the timer to not
advance in the auto-dry cycle as the cycle knob is only designed to be turned clockwise. This information can be found in the User Guide of our dryers for reference. We do recommend clearing the lint trap at the end of each cycle as this ensures proper air flow and the best performance. Plus, emptying the lint trap will ensure no lint gets on any of your fresh dry clothes. So, its a double win! If you having any trouble with wrinkling, don't hesitate to connect with our Customer Support team at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) that way we can get a better understanding of what's going on and provide some tips to help!
advance in the auto-dry cycle as the cycle knob is only designed to be turned clockwise. This information can be found in the User Guide of our dryers for reference. We do recommend clearing the lint trap at the end of each cycle as this ensures proper air flow and the best performance. Plus, emptying the lint trap will ensure no lint gets on any of your fresh dry clothes. So, its a double win! If you having any trouble with wrinkling, don't hesitate to connect with our Customer Support team at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) that way we can get a better understanding of what's going on and provide some tips to help!
Written by a customer while visiting Speed Queen
Customer Rating
5
Love this machine!
on November 1, 2023
Posted by: Critty
from Kingsport, TN
Very spacious inside. Love that the filter is attached so it is more effective. Really love the light on the inside.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Wish I had known sooner
on November 2, 2023
Posted by: ChadO
from Rolesville, NC
After dealing with mediocre to poor products from other manufacturers over the past decade I have finally found something that is reliable, solidly made and built in the USA. I don't even care that Speed Queens are more expensive as it is worth every penny. My only regret is that I did not buy sooner. These machines are absolutely solid.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
BEST PURCHASE
on November 7, 2023
Posted by: LANI
from MOBILE AL
THE BEST DRIER I PURCHASED FOR THE LAST 20 YRS , I PURCHASED MANY BRANDS FOR THE THE LAST 20 YRS, THIS IS THE BEST ONE
Written by a customer while visiting Speed Queen
Customer Rating
5
Best Dryer I have ever purchased!
on November 12, 2023
Posted by: Donna95
from Noblesville, IN
I have purchased 2 washer/dryer sets from a big box store in less than 10 years that didn't last very long. My second washer, not quite 3 years old, started leaking water all over the floor and more than one repair company could not figure out what was wrong with it. I decided to purchase the Speed Queen Classic Set after a friend told me how much she loves her Classic set she purchased 3 years ago. I immediately purchased over the phone from a local supplier after looking at them on-line. I absolutely love the set and would definitely recommend to anyone wanting a durable well-built washer/dryer set. Love the no locking lid and the fact it actually uses enough water to wash the bedding/clothing.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Made to Last
on November 14, 2023
Posted by: CandyO
from Idaho
Salesman steered us to Speed Queen when I told him I wanted sturdy machines that would hold up to horse blankets, saddle pads, etc.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen