Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(865 Reviews)
Rating breakdown 865 reviews
5 Stars
691
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
26
90%of customers recommend this product.
(
748 out of
830)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Never thought I would say I loved my washer/dryer
on March 28, 2023
Posted by: Nini54
from Fort Worth Tx
Great product heavy duty just my clothes plane does not get unbalanced great GREAT 😊
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Great Dryer!!
on March 28, 2023
Posted by: Murman
from Folsom, Ca
I am so happy with this dryer. It is so simple to use and does a great job at drying.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very good Dryer -- better than the previous model
on April 1, 2023
Posted by: Paddy Fitz
from Anaheim, CA
I'm a real fan of analog controls -- dislike digital ones -- and this model is a good compromise. The "auto dry" cycles do a really good job and so I rely less on the "time only" option, as I have in the past. Bought this model about 2 months ago and still very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
My new home - my new dryer
on April 5, 2023
Posted by: dgaylec
from Saint Marys, GA
Dryer is so easy to operate. I did not want to purchase a dryer with digital options. I am old school and this dryer works great!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
I love this dryer!
on April 9, 2023
Posted by: LFelds
from Cincinnati, Ohio
So far, it's the workhorse that I wanted. I went with all mechanical and it gets the job done. No bells and whistles, just easy and fast!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
electric dryer
on April 13, 2023
Posted by: WilliamstonLiving
from Lansing, mi
It is acceptable the product is solid however like all electric dryers takes way too long to dry.
Response from Speed QueenBy Customer service , April 14, 2023
Hello,
Thank you for your review, we apologize for the dryer taking so long to dry your clothing.
If you have not attempted yet, we would recommend using the timed dry section, then you would select the temperature. Regular is high heat, Perm Press is medium heat and delicate is low heat. We don't recommend the high heat for much except cotton towels, as it may get pretty hot. The automatic cycles provide intermittent heat and is a bit better for the material. You can set this for max dry for those heavier denim clothes.
We hope you find the information provided useful.
Thank you for your review, we apologize for the dryer taking so long to dry your clothing.
If you have not attempted yet, we would recommend using the timed dry section, then you would select the temperature. Regular is high heat, Perm Press is medium heat and delicate is low heat. We don't recommend the high heat for much except cotton towels, as it may get pretty hot. The automatic cycles provide intermittent heat and is a bit better for the material. You can set this for max dry for those heavier denim clothes.
We hope you find the information provided useful.
Written by a customer while visiting Speed Queen
Customer Rating
3
loud
on May 8, 2023
Posted by: joy9907
from Indiana
I wanted to get into a Speed Queen because so many friends told me it was the best for long life and I had a new LG which I did not like. It was to deep, and when I stood on a stool to get my clothes out the setting would go off. However this SQ dryer is very loud when it runs!! I put an old pillow down the one side against the wall to help dull the noise. And the setting know is stiff, hard to figure out what I am selecting and where the actual "start" area for each setting is. Last I've even had to run some cycles twice because it does not dry our towels dry - they are still damp.
Response from Speed QueenBy Customer service, May 9, 2023
Hello,
We are very sorry to hear about your Speed Queen dryer. We would recommend having a servicer to come out and take a closer look at your machine for the loudness as well as having to run your machine a few extra cycles to get your clothes dry.
https://www.speedqueen.com/support/find-service.aspx
If you need further assistance, please give us a call! We are available Monday through Friday, 8:309am to 4:00pm CST.
1800-552-5475
Take care
We are very sorry to hear about your Speed Queen dryer. We would recommend having a servicer to come out and take a closer look at your machine for the loudness as well as having to run your machine a few extra cycles to get your clothes dry.
https://www.speedqueen.com/support/find-service.aspx
If you need further assistance, please give us a call! We are available Monday through Friday, 8:309am to 4:00pm CST.
1800-552-5475
Take care
Written by a customer while visiting Speed Queen
Customer Rating
4
Highs & lows
on May 9, 2023
Posted by: txgirl
from Corpus Christi, TX
I was very excited to purchase a Speed Queen since they come so highly recommended. So far my experience has some highlights and lowlights. The good: love the inside lint filter, very easy to remove and it produces very little lint. The drying time is quick on the 2 cycles I've used. The cons: very noisy compared to previous dryers I've owned. I usually have to close the door to the laundry room because it's quite loud. Lastly, the interior drum is pretty small. Not a big deal since there are only 2 of us but if I was doing laundry for more than 2, it would be an issue.
Written by a customer while visiting Speed Queen