Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(817 Reviews)
Rating breakdown 817 reviews
5 Stars
649
4 Stars
80
3 Stars
40
2 Stars
26
1 Star
22
90%of customers recommend this product.
(
706 out of
783)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Very efficient
on March 11, 2023
Posted by: Debg
from NH
I love it! Dries efficiently and no wrinkles! I bought the washer too!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Good dryer, but dial is a problem
on March 23, 2023
Posted by: Andrea Marie
from Mn
I bought the speed queen classic.
The dryer works great , but you find out after your dryer runs for hours a few times that the timer dial can only work if you turn the dial clockwise.
If you turn it counter clockwise the dryer won’t shut off.
No obvious marks to tell you this. Small mention in the handbook.
Through my mistakes and kids that do laundry this was an issue for a while and sometimes still an issue when forgotten.
I feel a dial shouldn’t turn that way if it won’t work properly, and definitely makings to remind or tell you.
The dryer works great , but you find out after your dryer runs for hours a few times that the timer dial can only work if you turn the dial clockwise.
If you turn it counter clockwise the dryer won’t shut off.
No obvious marks to tell you this. Small mention in the handbook.
Through my mistakes and kids that do laundry this was an issue for a while and sometimes still an issue when forgotten.
I feel a dial shouldn’t turn that way if it won’t work properly, and definitely makings to remind or tell you.
I would recommend this to a friend!
Response from Speed QueenBy Customer service, March 24, 2023
Hello!
We are sorry to hear you are experiencing an issue with your Speed Queen product. If you have not already done so, please contact the dealer that you purchased from to schedule service to have the unit inspected. If they do not provide service you can find an authorized service company here: https://speedqueen.com/support/find-service/
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us.
Best regards.
We are sorry to hear you are experiencing an issue with your Speed Queen product. If you have not already done so, please contact the dealer that you purchased from to schedule service to have the unit inspected. If they do not provide service you can find an authorized service company here: https://speedqueen.com/support/find-service/
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us.
Best regards.
Written by a customer while visiting Speed Queen
Customer Rating
4
Jury is still out
on March 25, 2023
Posted by: Patty May
from Kalamazoo, Mi
First what I like: Buzzer for end of cycle. Light in dryer. The problem I am having is that I can't seem to figure out how to dry perma press clothes. If I use the Perma Press cycle and Selector the clothes don't get dry. If I use the Perma Press Selector with the Regular Cycle they get too dry and I am afraid of shrinkage. I have decided when drying Perma Press clothes to set the Selector for Perma Press and then just set the drying time. Frustrating for how much I paid for this dryer.
Written by a customer while visiting Speed Queen
Customer Rating
5
Dryer
on March 27, 2023
Posted by: Sandy01
from Meridianville, Al
Best in the business....................................................................................................................
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Never thought I would say I loved my washer/dryer
on March 28, 2023
Posted by: Nini54
from Fort Worth Tx
Great product heavy duty just my clothes plane does not get unbalanced great GREAT 😊
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Great Dryer!!
on March 28, 2023
Posted by: Murman
from Folsom, Ca
I am so happy with this dryer. It is so simple to use and does a great job at drying.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very good Dryer -- better than the previous model
on April 1, 2023
Posted by: Paddy Fitz
from Anaheim, CA
I'm a real fan of analog controls -- dislike digital ones -- and this model is a good compromise. The "auto dry" cycles do a really good job and so I rely less on the "time only" option, as I have in the past. Bought this model about 2 months ago and still very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
My new home - my new dryer
on April 5, 2023
Posted by: dgaylec
from Saint Marys, GA
Dryer is so easy to operate. I did not want to purchase a dryer with digital options. I am old school and this dryer works great!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen