Customer reviews from Speed Queen
Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.6
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
685
4 Stars
81
3 Stars
41
2 Stars
26
1 Star
25
90%of customers recommend this product.
(
742 out of
823)
Customer Reviews for Speed Queen - DC5 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
1
Faulty Timer
on June 4, 2025
Posted by: Ridgerunner7878
from Pennsylvania
Good Machine but it came with a faulty timer and won’t shut off on its own when on a normal cycle. It only works on a timed cycle. Called and warranty services have been giving me the run around for over a month. They claim they don’t have the part to fix it. Initially they made me wait for 2 weeks to make an appointment because they said that they had to order the part and then they called and made an appointment, showed up without the part and said they would have to come back. They are supposed to come back this week so hopefully they finally make it right. Speed Queen needs to fix the timers on these machines and make them simple like their washing machines are.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, June 13, 2025
Hi, Ridgerunner7878. We apologize that your new dryer was in need of repairs and that the service process hasn't been a positive experience. This is defintiely not what we'd want and if you're still having any delay in these repairs being completed, please let us know when you can at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
One the best on market !
on June 6, 2025
Posted by: SpeedQueenReturnCustomer
from Delray Beach, FL
The Speed Queen line has always been our go to for laundry needs. Only thing noticed is that the dryer timer could possibly malfunction and need replacement. I understand the more expensive model with the touchscreen does not have this issue. So, this time around if I were to suggest any type of constructive criticism it would be the dryer timer malfunctioning requiring replacement. Other than that it works like a champ !
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best we've owned.
on June 6, 2025
Posted by: Rayl
from Waco, Texas
This is by far the best product we have owned. Very satisfied with our purchase.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best warranty and reliability
on June 6, 2025
Posted by: Love doing laundry
from Sterling Ma
Best warranty and reliability
Not a lot of unnecessary buttons
Not a lot of unnecessary buttons
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washer I have ever owned!!!
on June 12, 2025
Posted by: Maw Maw
from Green Castle,PA.
So far it is wonderful machine,the best I've owned to date,and I've owned a few in my 67 years!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
As good as laundry appliances get!
on June 18, 2025
Posted by: Corinna
from Missouri
None of the big-name appliances can compete with a Speed Queen. This this the best of the best and I will never have anything else.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Simply The Best Machines On The Market
on June 18, 2025
Posted by: Terry W
from Texas
It’s a pleasure to use my Speed Queen washer and dryer as they are simply good solid machines.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Absolute best on the market!
on June 23, 2025
Posted by: Sarah Jo
from Stilwell, Ok
Durable, dependable, and stylish
Great level of clean every cycle whether you’re washing baby clothes, blue collar work gear , bedding or majorly stain overalls it, does it all speed queen is an absolute workhorse ! And the dryer is it’s perfect mate ! Simple and easy cycle options that allow you to choose a custom level of dry for any load with an extra large drum it’s sure to hold any, and all you can throw at it
Great level of clean every cycle whether you’re washing baby clothes, blue collar work gear , bedding or majorly stain overalls it, does it all speed queen is an absolute workhorse ! And the dryer is it’s perfect mate ! Simple and easy cycle options that allow you to choose a custom level of dry for any load with an extra large drum it’s sure to hold any, and all you can throw at it
I recommend speed queen washers, and dryers to everyone I know 10/10 worth every penny
I would recommend this to a friend!
Written by a customer while visiting Speed Queen