Customer reviews from Speed Queen
Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Average customer rating
4.4
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
466
4 Stars
51
3 Stars
40
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
516 out of
599)
Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Customer Rating
1
Disappointing
on March 6, 2025
Posted by: Amanda H
from Austin, Texas
I’ve only had my dryer for one year and it isn’t working properly. I’ve had it repaired twice in the last few weeks and they are not able to fix it. It’s doing a number of things:
1) it will run a full cycle and get to the end and the clothes will still be wet and have to be run several more cycles.
2) it runs a cycle and gets to the end and gets hung up on one minute left and will not stop running and then we’ll shut down into overheating mode. I get the error signal SH.
1) it will run a full cycle and get to the end and the clothes will still be wet and have to be run several more cycles.
2) it runs a cycle and gets to the end and gets hung up on one minute left and will not stop running and then we’ll shut down into overheating mode. I get the error signal SH.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 12, 2025
Hi, Amanda H. We understand that your dryer isn't operating as it should be, and we apologize for the disappointment you're feeling. If recent services haven't resolved these concerns, we'd recommend the next technician contact our Technical Support while with the appliance so that we can more directly assist with resolving this for you. Should you need any help with this, please let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
