Customer reviews from Speed Queen
Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Average customer rating
4.4
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
468
4 Stars
51
3 Stars
41
2 Stars
20
1 Star
44
85%of customers recommend this product.
(
518 out of
606)
Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Customer Rating
1
Disappointing
on March 6, 2025
Posted by: Amanda H
from Austin, Texas
I’ve only had my dryer for one year and it isn’t working properly. I’ve had it repaired twice in the last few weeks and they are not able to fix it. It’s doing a number of things:
1) it will run a full cycle and get to the end and the clothes will still be wet and have to be run several more cycles.
2) it runs a cycle and gets to the end and gets hung up on one minute left and will not stop running and then we’ll shut down into overheating mode. I get the error signal SH.
1) it will run a full cycle and get to the end and the clothes will still be wet and have to be run several more cycles.
2) it runs a cycle and gets to the end and gets hung up on one minute left and will not stop running and then we’ll shut down into overheating mode. I get the error signal SH.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 12, 2025
Hi, Amanda H. We understand that your dryer isn't operating as it should be, and we apologize for the disappointment you're feeling. If recent services haven't resolved these concerns, we'd recommend the next technician contact our Technical Support while with the appliance so that we can more directly assist with resolving this for you. Should you need any help with this, please let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
2
Not the best
on September 11, 2025
Posted by: Mutt87
from Alabama
Bought it and had it delivered. First time using it, it made a clicking noise. The control panel is glitchy. Sometimes it works just fine and other times it doesn’t. I won’t buy this brand again.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 16, 2025
Hi, Mutt87. We're saddened to hear this has been your first experience. If you can connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time), we'd love to know more about the noise you're hearing and the trouble with the controls to see how to help.
Written by a customer while visiting Speed Queen
Customer Rating
1
Dryer went out within 7 months of purchase
on January 5, 2026
Posted by: Pamela Stamm
from Linn Creek, MO
My dryer quit working about 7 months following purchase. When I spoke to repair man on phone setting up service call date. He asked for serial number and when I told him the number he stated this dryer was made in 2021 and the warranty is only good for 7 years which means I have lost 3 years of warranty. I am extremely disappointed in this dryer
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 9, 2026
Oh no! We're saddened to learn about the trouble you've had with your dryer, and this is defintiely not the experience we were hoping for. We understand you already have service set up, and don't hesitate to reconnect with us should you still need help during this repair. From there, if your registration and warranty information isn't correct, just email us a copy of your purchase receipt to WeCare@AllianceLS.com, and we'll see how we can help correct this.
Written by a customer while visiting Speed Queen
Customer Rating
1
Does not live up to his name
on February 16, 2026
Posted by: Dorcy
from Gainesville Georgia
We have had problems with our dryer starting at 2 weeks after we purchased it. I do not recommend Speed Queen products. We were told they would last 25 years, but we have had nothing but problems.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 23, 2026
Oh no, Dorcy! We understand there has been trouble with your dryer, and we apologize for this experience. To better assist with these concerns, please get in touch with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time). We look forward to seeing how we can help!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very Fond of this purchase
on February 20, 2026
Posted by: tinacc
from DFW
Super glad I purchased the units with the 7 year warranty. Heating coil went out in the dryer due to me overstuffing it, Speed queen handled the warranty, had someone come out and it was fixed!! I love supporting US Companies
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Deff not the hype I hoped for.
on March 18, 2026
Posted by: WCJ6
from Alabaster Alabama
Great machine when it works. Im on the 3rd warranty call on my machine and am getting pretty fed up with techs just slapping on parts and not fixing it.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 26, 2026
Wow, WCJ6! This isn't at all the experience we're anticipating, and we apologize for the trouble you've been going through. If the repairs are ongoing and your concerns haven't been resolved, please reconnect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) so we can assist further.
Written by a customer while visiting Speed Queen
Customer Rating
1
Disappointing- not worth extra money
on March 23, 2026
Posted by: Anonymous
from Oklahoma City
Dryer has been down for months now with 3 different service companies trying to fix it
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 27, 2026
This sounds frustrating, and we're sorry your dryer is still having trouble. If the recent service hasn't been successful, please connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time). This way, we can look into everything further and determine the best next steps to address these concerns.
Written by a customer while visiting Speed Queen
Customer Rating
5
The best of Washers !
on April 8, 2026
Posted by: Dailey Washer
from Austin Tx
I wash everyday and these washer and dryers keep up with me ! I can’t say enough about the ability to keep up everyday with me . I’ve sung Speed Queen’s praises high and low . Several friends have purchased a set on my recommendation. Thank you for a well made American product that has stood the test of time
I would recommend this to a friend!
Written by a customer while visiting Speed Queen