Customer reviews from Speed Queen
Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Average customer rating
4.4
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
466
4 Stars
51
3 Stars
40
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
516 out of
599)
Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Customer Rating
1
Broke TWICE in less than 2 months of purchase.
on November 21, 2022
Posted by: JordenM
from St. Louis Mo
Purchased a brand new speed Queen dryer and it broke twice within two months of owning it. A different element broke each time requiring a new part with each incident. So not only did I have to wait for the issues to be diagnosed I then had to wait additional time for said parts to become available.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , November 22, 2022
We are very sorry to hear that your machine broke within 2 months of purchase. We value your feedback and appreciate your patience during this time!
Written by a customer while visiting Speed Queen
Customer Rating
1
Disappointed completely
on December 29, 2022
Posted by: Sid1
from Charlotte
We have been told for years Speed Queen was the best. Not in our experience! The dryer had many options to dry. We found the options came down to wet cloths or winkled cloths. Additional the pet hair feature was a joke! 4 pieces at a time. who does that...
Response from Speed QueenBy Customer service, December 29, 2022
We appreciate the feedback and truly value your concerns. Please feel free to give us a call at your convenience , we would love to further discuss your case with you.
800-552-5475
800-552-5475
Written by a customer while visiting Speed Queen
Posted by: Becky0645
from Puyallup, WA
Verified Purchase:Yes
I love my new gas speed queen dryer. The new washer I'm not so sure of. Is noisy, and unsure how well it gets my clothes clean. Biggest issue is the noise. This is a replacement for a 26 year old Maytag that was a lot quieter. I would have thought a newer model would be quieter.
Response from Speed QueenBy Speed Queen , May 8, 2018
Hi Becky0645,
Thank you for your review. Our dryers have a noise level of about 42 dbs, which is the equivalent of bird calls or low urban ambient sound. If you feel that this is louder than what it should be, you're welcome to reach out to our Technical Service team for assistance at 920.748.3121 (8:00AM - 5:00PM CST M-F) or TechnicalService@alliancels.com.
Thank you for your review. Our dryers have a noise level of about 42 dbs, which is the equivalent of bird calls or low urban ambient sound. If you feel that this is louder than what it should be, you're welcome to reach out to our Technical Service team for assistance at 920.748.3121 (8:00AM - 5:00PM CST M-F) or TechnicalService@alliancels.com.
Written by a customer while visiting Speed Queen
Posted by: LaurieOlz
from Nanticoke, PA
Verified Purchase:Yes
I never owned a Speed Queen but when my 17 year old dryer finally gave out.. I purchased the set of Speed Queen washer & dryer. I absolutely love it. I would definitely recommend them and the 7 year warranty is absolutely wonderful to have.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Lainey75
from Illinois
Verified Purchase:Yes
Dryer is awesome. Drys in the allowed amount of time and I do not have to add more time
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best Dryer Ever
on April 27, 2021
Posted by: Ddeneef
from Madison, AL
I've only had my dryer a few weeks but already I'm loving it. What impresses me most is how many fewer wrinkles my clothes have when I take them out of the dryer. The lint filter is easy to empty and I love all the choices I have for different clothes. I'm expecting this machine to last a long time based on the reviews.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Not a good one
on May 17, 2021
Posted by: Scarlett
from Baltimore, Maryland
I'm sure this was just my particular dryer and not the whole line. I had an electrical issue within the dryer that rendered it unusable. However, it worked great for a few weeks.
I would recommend this to a friend!
Response from Speed QueenBy customer service, May 17, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Best dryer I’ve ever had!
on September 18, 2021
Posted by: Indiestyle
from Indianapolis, IN
I purchased this dryer which matches the washer I already had. Wow! I love the quality and dependability of Speed Queen, and this model is no exception. It works just as expected from day one, and the warranty is unmatched in the industry. Bonus that it is made in the USA! I’m always happy to buy a quality American made product that I know will last for many years to come.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen